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norriswaw
norriswaw
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Cannot create AIR file?

May 18, 2012 11:19 AM

I keep getting the message "JRE 1.4.2 is not installed" when I do Commands>Create_Air_File and it doesn't allow the to create the file. I know I am running a newer version of JRE. Do I need to download the earlier version to make it work? Thanks!

554 Views   5 Replies   Latest reply: norriswaw, May 21, 2012 4:52 PM
 
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  • groove25
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    1. groove25,
    May 18, 2012 12:16 PM   in reply to norriswaw
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    I'm unfamiliar with this command. You might want to look at this FAQ for Fireworks CS4, or find a more up-to-date Help page, if your version is more current:

     

    http://www.adobe.com/support/fireworks/downloads/faq/air15/

     

    It does say this:

     

    The AIR SDK in each Creative Suite component is independent of the AIR SDK in other components and any other AIR SDK and runtime you have installed  in your computer.

     

    I don't know if that helps.

     
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  • groove25
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    2. groove25,
    May 21, 2012 12:49 PM   in reply to norriswaw
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    Not sure what FW version you're using, but this Known Issues page for FW CS5.1 includes a recommendation involving AIR in its first point:

     

    http://helpx.adobe.com/fireworks/kb/fireworks-cs5-1-known-issues.html

     
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  • norriswaw
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    3. norriswaw,
    May 21, 2012 1:08 PM   in reply to groove25
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    Sorry, yes, I am running CS5.1 on an iMac (v 10.7.3). I tried reinstalling Air but I get the message that it is already installed. I tried disabling the Adobe Air Extension in the Extension Manager and restarting and re-enabling it, but that didn't seem to do anything either.

     
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  • groove25
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    4. groove25,
    May 21, 2012 4:32 PM   in reply to norriswaw
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    For what it's worth, I just installed Fireworks CS5.1 on Mac OS 10.6.8 and tried running the command. I got the same error message.

     

    JRE message.png

     
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  • norriswaw
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    5. norriswaw,
    May 21, 2012 4:52 PM   in reply to groove25
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    Glad it's not just me! Must be some sort of bug.

     
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