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Dreamweaver cs6 creative cloud

New Here ,
May 15, 2012 May 15, 2012

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I've downloaded and installed dreamweaver cs6 3 times now and every time it won't work it just times out when I start it. I've cleaned my install any ideas???

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Adobe Employee ,
May 15, 2012 May 15, 2012

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Please run the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to review your installation log.  I would also recommend trying to install utilizing the Dreamweaver CS6 trial.

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New Here ,
May 18, 2012 May 18, 2012

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Hi I'm still having a problem the installation log says there are no problems but everytime I try and reinstall and launch the app it just stops responding I don't even get the dreamweaver launch screen I have tried reinstalling with the cs6 trial and still its not working

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Adobe Employee ,
May 18, 2012 May 18, 2012

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Your next step will be to review your installation logs manually.  You can find directions on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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New Here ,
May 18, 2012 May 18, 2012

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Hey I've been through the logs is this what I'm looking for and if it is how do I fix it. The only piece of software that seems not to work is dreamweaver and the fact that I'm a web developer its pretty annoying

05/18/12 21:44:24:102 | [ERROR] |  |  |  |  |  |  | Failed to get the pref data from the opm db

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Adobe Employee ,
May 18, 2012 May 18, 2012

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That is a portion of the error.  You will also want to look for codes such as DW050 which you can then search on in the Knowledge base.

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New Here ,
May 18, 2012 May 18, 2012

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I've ran the program using sudo at terminal it launched and threw this out to terminal

2012-05-18 23:32:56.359 Dreamweaver[7076:9403] CFURLCreateWithString was passed this invalid URL string: '/System/Library/Frameworks/' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateWithFileSystemPath or CFURLCreateWithFileSystemPathRelativeToBase should be used instead.

2012-05-18 23:33:19.520 Dreamweaver[7076:9403] A system font, "LucidaGrande 13.00 pt. P [] (0xa82ce20) fobj=0xa82cd10, spc=4.11", is requested to be deallocated. Ignoring...

2012-05-18 23:33:19.520 Dreamweaver[7076:9403] A system font, "LucidaGrande 13.00 pt. P [] (0xa82ce20) fobj=0xa82cd10, spc=4.11", is requested to be deallocated. Ignoring...

2012-05-18 23:33:19.520 Dreamweaver[7076:9403] A system font, "LucidaGrande 13.00 pt. P [] (0xa82ce20) fobj=0xa82cd10, spc=4.11", is requested to be deallocated. Ignoring...

2012-05-18 23:33:19.520 Dreamweaver[7076:9403] A system font, "LucidaGrande 13.00 pt. P [] (0xa82ce20) fobj=0xa82cd10, spc=4.11", is requested to be deallocated. Ignoring...

2012-05-18 23:33:19.520 Dreamweaver[7076:9403] A system font, "LucidaGrande 13.00 pt. P [] (0xa82ce20) fobj=0xa82cd10, spc=4.11", is requested to be deallocated. Ignoring...

I'm lost lol

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Adobe Employee ,
May 18, 2012 May 18, 2012

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Can you please choose the package for support option and respond to this thread with your token number?

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New Here ,
May 18, 2012 May 18, 2012

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00-11158-155118052012

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Adobe Employee ,
May 18, 2012 May 18, 2012

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I can see why you are having difficulties.  It looks like you have tried installing Adobe software many many times.  To get a clear picture can you please delete the contents of Library/Logs/Adobe/Installers and try the install again.  Once this is done please use the Package for Support option again.  Also the Adobe Support Advisor might have greater success since there will no longer be 4.1 megabytes of install logs to review.

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New Here ,
May 18, 2012 May 18, 2012

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LATEST

00-24886-161518052012

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