I think you're running into a problem with our download web page. We're detecting that you are using Chrome and not giving you the opportunity to download the version for IE. Can you try this download page instead?
thanks Chris. I tried this and it said that it was downloading version 11. Then said that I have a newer version than this already downloaded. I downloaded firefox today, and what little I’ve been on my games, I have not crashed, but don’t like firefox as well as IE and Chrome. Thanks for your continued assistance. Really appreciate all YOU are trying to do! Rick
Hmm, so the installer fails but if you go to this page with your browser it says Flash Player isn't installed?
If so, we can try to do a full uninstall using this stand alone uninstaller then follow the steps listed in the clean install FAQ.
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