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E-Mail Alias

May 18, 2012 6:15 PM

Tags: #email #email_account #email_alias

HI,

I have emails set up for users and they are working correctly. But when I put in a alias email and send a test email to that alias it is returned to me with the following:

Final-recipient: rfc822; info@xxxxx.com

Action: failed

Status: 5.1.1

Diagnostic-Code: smtp; 554 5.7.1 <info@xxxxxx.com>: Recipient address rejected: user info@xxxxxxxx.com does not exist

Last-attempt-Date: Sat, 19 May 2012 00:54:08 +0000

Is there something I missing in the set up for email aliases?

Thanks in advance.

483 Views 2 Replies Latest reply: keepsimpledesign, Aug 25, 2012 11:20 AM

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1. Joel Media Group,

Aug 20, 2012 12:08 PM in reply to keepsimpledesign

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Having the same problem now. Did you get it resolved?

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2. keepsimpledesign,

Aug 25, 2012 11:20 AM in reply to Joel Media Group

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HI.

I did get it resolved but support had to fix the problem. I also know someone who had the same problem with the email alias. We both could not get info@xxx.com to work.

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