Trying to install CS6 on a Dell 64 bit computer. Get error msg " A problem occurred while extracting some files. Check disc space on your computer and the write privleges on the destination folder". What do I do to install the program? Thanks Winford
There's a non-answer...
Depending what version opf Windows, what kind of user you are, and a whole lot of other "maybe" factors, two things are worth keeping mind:
Are you using a file downloaded from Adobe...?
Don't install anything from an external hard drive, or some other drive or partition which is NOT on your C:\ drive. As operating systems get more strict about where they trust installations to occur (meaning: what folder, etc) you're going to run into these types of problems fairly often. Stick with either your Desktop - it is certainly the easiest of all the choices. Not perfect, but better than just about all the others...
Do you have ANY other CS-whatever applications runnig - like Bridge?
In the System Tray, if a little "Br" icon can be seen, then right-click it, and then "exit" from it.
The "TEMP" folder "suggestion has some minor merit. But unless you really know what you're looking for, put that on the back burner until other options prove to be wrong.
Tried clearing the temp folder and that did not help. The file was downloaded from Adobe and I am running from desk top. Running Windows 7 premium. No other Adobe programs are running. Can I try to install in safe mode?
I believe your download file is corrupt. Took me 3 tries to get Master Collection. The first download would extract to 99%; the second would go to about 20%. Both were consistent in how they failed (repeatedly, at the same point). Unzipping with the 7-Zip software gave more details, such as which files in the package were a problem.
The third downloaded file unzipped without hitch.
Seems Adobe needs to up their error correction/checking to maintain data integrity, perhaps?
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