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tyler4402
tyler4402 Calculating status...
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Flash will not install

May 15, 2012 6:01 AM

I keep downloading Adobe Flash player on my Win7 Pro IE9 system and it tells me Download Successful, but it has not installed, I have the Adobe shockwave Enabled in the "Manage Add-ons" and no check in Active X filtering, and my Comodo firewall is set to "Training mode" why does it not install? any ideas most welcome, regards Robert

1890 Views   11 Replies   Latest reply: Pat Willener, May 18, 2012 7:22 PM
 
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  • athniel
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    1. athniel,
    May 15, 2012 9:16 AM   in reply to tyler4402
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    Just to say I'm having the same problem with Flashplayer. Using win7, 64bit, fplayer11+ on IE9. Download page says install successful but no webpage recognises that it's installed. Anti-virus, Defender and anti-malware all say my PC is clean. Have enabled/prompted activeX, scripts etc. Have un/installed, used restore points etc. Nothing works. Can Adobe advise please?

     
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  • Jeff A Wright
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    2. Jeff A Wright,
    May 15, 2012 9:49 AM   in reply to athniel
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    Moving this discussion to the Installing Flash Player forum.

     
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  • Chris Campbell
    8,532 posts
    May 4, 2010
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    3. Chris Campbell,
    May 15, 2012 6:42 PM   in reply to athniel
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    athniel, please try the steps listed in this FAQ

     

    Enabling Flash Player in Internet Explorer 9

     
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  • tyler4402
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    4. tyler4402,
    May 16, 2012 1:51 AM   in reply to Chris Campbell
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    Hi Chris

     

       The question was mine and ony hijacked by athniel

     

    As you see I have active "X filtering" disabled and  > "Adobe Shockwave" enabled on my Win7 32bit system, have you any more ideas?

     

    PS, since I posted I have had about 50 emails about Adobe problems come to my PC which are not relevant to my problem, how do I stop them and select just the ones which I post in? regards Robert.

     
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  • Pat Willener
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    5. Pat Willener,
    May 16, 2012 7:07 PM   in reply to tyler4402
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    Click on Your Stuff | Preferences | tab Email Notification Preferences.

     

    Regarding your problem, try a clean install as described in http://forums.adobe.com/thread/928315

     
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  • Pat Willener
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    6. Pat Willener,
    May 16, 2012 7:09 PM   in reply to tyler4402
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    P.S. if your problem persists, can you post the contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash

     
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  • tyler4402
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    7. tyler4402,
    May 17, 2012 6:15 AM   in reply to Pat Willener
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    Hi Pat, many thanks for your help.

    I  could not find any thing referring to macromedia/flash in the system32 files, so I clicked on the link that you sent "Adobe uninstaller for 32 bit systems" and it preceded to do a complete uninstall, and then after a new install the program shows in my programs list as "Firmware Flash Utility" I next tried viewing a Utube video and it now works ok, and now I can say the Flash Player has properly installed and problem is solved, so again my thanks.

     

    PS can you tell me how to stop the notifications for all flash player threads which are coming through to my PC, all I need is notification of threads which I post in, regards Robert.

     
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  • tyler4402
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    8. tyler4402,
    May 18, 2012 11:34 AM   in reply to tyler4402
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    Hi Pat

       Re my PS, I am inundated with notifications and they are filling up my mail box, how do I set my PC to just get notifications from this single thread in which I have posted?

     

    Although the problem now seems solved I would like to leave the thread open for a couple of days, then what do I click on to mark the thread closed or solved?   Regards Robert.

     
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  • athniel
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    9. athniel,
    May 18, 2012 1:10 PM   in reply to Pat Willener
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    Hi Pat

    I've gone through your clean uninstall and fresh re-install steps, but my problem persists, sorry.

    I'd like to be able to post my FlashInstall.log, as you suggest, but this system does not permit file attachment or copy-paste text from file. So I'm a bit stuck I'm afraid.

    Any ideas? Thanks

     

    

     
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  • Pat Willener
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    10. Pat Willener,
    May 18, 2012 7:18 PM   in reply to athniel
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    Hi Robert,

     

    I have tried to reply to you yesterday regarding the forum notifications, but the whole site came down before I could finish my post.

     

    See this topic how to stop forum notifications: http://forums.adobe.com/thread/503132

     
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  • Pat Willener
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    11. Pat Willener,
    May 18, 2012 7:22 PM   in reply to athniel
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    @athniel: it would really be better if you started your own topic, as this topic is now resolved.

     

    You can paste text using the standard keyboard shortcut Ctrl+V.

     
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