Jeff,

Thanks for the quick response.

I've submitted a swap request as you suggested.

Jeff,

@Manish appears to be correct.

I submitted the request that you suggested but from the reply form Adobe sent me, it looks like a swap from Mac to Windows. That's not what I'm trying to accomplish.

I want to simply shift from one Mac to another Mac, running my already-paid-for Acrobat Pro X.

I can't simply reinstall from a CD because my original order was a software download. And I find no option on Adobe for simply re-downloading Acrobat Pro X (10.0)--only updates (10.3, etc).

In the meantime, I' m using Apple Preview--which isn't nearly as good, nor good for Adobe.

waywest

Jeff,

My whole point is that I can "just install the software." I see no way to download Acrobat Pro X 10.0 to do the reinstall. That's what I'm hoping you can tell me how to do.

If I could simply reinstall, I wouldn't have posted this question. :-)

This is just way too complicated and a bit silly given that I've been buying Adobe products for more than a decade.

At Manish suggestion, I hopped over to the support area where my SWAP is pending and submitted this message. (I didn't yet click Withdraw case because I actually wanted someone in support to read my note. Guess I'll do that on Sunday.)

Here's the note I submitted"

Hello,

I applied for a SWAP by mistake. Please CANCEL the swap. The Adobe Forums person, Jeff A. Wright misunderstood my question when he recommended that I request a swap.

What I'm wanting to do--and maybe it's not possible but it ought to be--is simply move my copy of Acrobat Pro X _Mac_ from my old Mac to my new Mac.

At the moment, I cannot find my original Acrobat Pro X Mac CD. (I just moved from one house to another so things are a bit chaotic.) I had assumed that I could simply download a copy of Acrobat Pro X, install it on my new Mac and uninstall it on my old Mac. After all, as you can see at My Adobe, I bought and paid for Acrobat Pro X some time ago. So it seemed like a trivially easy thing to accomplish, but apparently not.

Quite frustrating. In the meantime, I'll keep using Apple's Preview on my new machine, though I find that program inferior to Acrobat.

So--to repeat myself---please CANCEL my swap request.

waywest

public@waywest.net