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Howard Hoffman
Howard Hoffman
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Encore exhausts memory

May 19, 2012 11:52 AM

Encore 5.5, Windows 7, 64-bit

 

When I import an m4v asset, the system memory usage will keep going up.  Eventually, the system will use up all physical RAM and becomes useless. This is observed in task manager.

 

However, there is no process that uses this amount of RAM in process tab.  Encore uses only about 1.5 GB.  There is nothing else using more than 200 MB.

 

Once I kill Encore, the system memory usage goes down to about 1.5 GB from 8 GB.

 

Normally, when this happens, I just restart Encore and import in another way (drag-drop, right click to import).  A few tries later, I will have a successful import with peak memory usage less than 3 GB.

 

However, now I got 1 hour m4v (1 hour) that can't pass no matter what I tries.

 

Has anyone seen similar things happening?

 

Thanks

463 Views   3 Replies   Latest reply: Howard Hoffman, May 20, 2012 5:50 AM
 
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  • John T Smith
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    1. John T Smith,
    May 19, 2012 2:04 PM   in reply to Howard Hoffman
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    I guess the obvious question is... what are the exact parameters of your file?

     

    IE- what are your export settings from Premiere Pro?

     

    Simply because I don't care to get into bit budgeting and calculations, I always export DV AVI Widescreen from PPro (I edit AVCHD, but do not have a BluRay burner) and then let Encore do "automatic" encoding to calculate the best fit on a DVD

     

    I have never had a single problem doing that, with timelines up to, and in one case slightly over, 2 hours

     

    Post your file details and maybe someone will be able to comment

     
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  • Howard Hoffman
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    2. Howard Hoffman,
    May 19, 2012 4:37 PM   in reply to John T Smith
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    Format                           : AVC

    Format/Info                      : Advanced Video Codec

    Format profile                   : Main@L4.1

    Format settings, CABAC           : Yes

    Format settings, ReFrames        : 3 frames

    Bit rate mode                    : Variable

    Maximum bit rate                 : 35.0 Mbps

    Width                            : 1 920 pixels

    Height                           : 1 080 pixels

    Display aspect ratio             : 16:9

    Frame rate                       : 29.970 fps

    Standard                         : NTSC

    Color space                      : YUV

    Chroma subsampling               : 4:2:0

    Bit depth                        : 8 bits

    Scan type                        : Interlaced

    Scan order                       : Top Field First

     

    Some of these video have problem imported as Encore insisting on transcoding them again.  However, this one belongs to the other half that does not have this problem.

     
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  • Howard Hoffman
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    3. Howard Hoffman,
    May 20, 2012 5:50 AM   in reply to Howard Hoffman
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    I'd need to correct my claim.  It does not cause out of memory error by exhausting virtual memory. It just uses up all physical RAM and causes extensive disk activity.  So if I can put up with the long delay with disk activity (nothing else will work), it can import the file successfully.

     

    The source video are system are on differet a hard drive.  So it's definitely not not b/c reading in the video.

     

    I wonder if it's matter of miscalculation of available RAM.  It may try to use all the physical memory possible to speed things up.  But it does not do the math right.

     
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