Skip navigation

Downloading, Installing, Setting Up

mittmje@gmail.com Calculating status...

Currently Being Moderated

Installed on 2 computers

May 19, 2012 1:35 PM

I am running Elements 9, I purchased and installed last year on a laptop I no longer have, I am now using it on my desk top (PC) and I am getting the following error message:

"This serial number has already been activated on two computers, you have 30 days to correct the problem or the software will stop working"

So what do I do

295 Views 2 Replies Latest reply: Mylenium, May 20, 2012 12:53 AM

Replies

Currently Being Moderated

1. Jeff A Wright,

May 19, 2012 2:55 PM in reply to mittmje@gmail.com

Report

For activation issues you will want to contact our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

|
Mark as:
Currently Being Moderated

2. Mylenium,

May 20, 2012 12:53 AM in reply to mittmje@gmail.com

Report

As Jeff said, contact support and they'll handle it.

Mylenium

|
Mark as:

Forum guidelines

Answers + Points = Status

10 points awarded for Correct Answers
5 points awarded for Helpful Answers
10,000+ points
1,001-10,000 points
501-1,000 points
5-500 points

Downloading, Installing, Setting Up

Installed on 2 computers

May 19, 2012 1:35 PM

More Like This

Bookmarked By (0)

Answers + Points = Status