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Color_Crayon
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can't load the Key Alpha letters in the serial number section

May 19, 2012 9:03 PM

Tags: #serial_key

I just bought the student version of Photoshop CS6.  The Key has alpha letters for the first part, and they won't load in the serial number section of the installation process.  It appears that only numbers will fit.  I have four sets of four numbers, but the first part of it is 6 digits, with the first five of them being letters instead of numbers.

 

I am using windows 7, 64 bit laptop. and I.E web browser.

 

What am I doing wrong?

 

Sunny

5/19/2012

315 Views   1 Reply   Latest reply: Mylenium, May 20, 2012 12:44 AM
 
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  • Mylenium
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    1. Mylenium,
    May 20, 2012 12:44 AM   in reply to Color_Crayon
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    This is not your serial number, just your validation code. You need to request your product serial via the edu site.

     

    Mylenium

     
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