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Troy Hammonds
Currently Being Moderated

HDS stream reporting wrong duration

May 20, 2012 9:15 AM

Tags: #hds #duration

I have been testing a HDS solution for our company. I have run into a issue where it only plays 30 mins of a 90 something min movie.



Video Player used to test:

Video Source:

Duration Reported by f4m file: 5899.0749999999998


As you can see when you first load the file it does infact report the currect duration but when you clock play it switches to 30 min. What would cause this?


-Troy Hammonds

Swiftwill Inc.

  • Currently Being Moderated
    May 20, 2012 11:03 AM   in reply to Troy Hammonds

    Can i know how did you activate your license? Did you restart your server after you put the key. Just go to Admin Console - > Manage Servers - > License tab and see if you can see Interactive Edition details. Just restart the server and see if you still see the issue.

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  • Currently Being Moderated
    May 21, 2012 7:12 AM   in reply to Troy Hammonds

    If you have interactive then there should be no issue in playing the whole file. Is it possible for you to pass use the file.

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