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joer934479@aol.com Calculating status...

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CS6 won't allow me to save a psd file as jpeg – only as .iff

May 20, 2012 3:51 PM

Tags: #cs6

When I select jpeg in the Save As dialogue box the extension .iff appears instead. Help.

564 Views 4 Replies Latest reply: joer934479@aol.com, May 20, 2012 7:26 PM

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1. station_two,

May 20, 2012 4:05 PM in reply to joer934479@aol.com

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Sounds like you made the very bad mistake of copying one or more plug-ins from a prior version or of pointing Photoshop to a prior version's plug-in folder.

That is a HUGE no-no.

Now go delete any such copied plug-ins and uncheck the addtional plug-in folder.

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2. station_two,

May 20, 2012 4:06 PM in reply to joer934479@aol.com

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Install any and all plug-ins only from their original installer, making sure they're up-to-date and CS6-compatible.

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3. Noel Carboni,

May 20, 2012 5:42 PM in reply to station_two

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Station_two has the right idea.

But just to be completely accurate, it can sometimes be okay to copy 3rd party plug-ins if there's no other way to get a CS6-compatible version.

What's an absolute no-no is to copy or link-to any of the plug-ins that Adobe has supplied with a different version of Photoshop. That conflict is what's causing this problem.

-Noel

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4. joer934479@aol.com,

May 20, 2012 7:26 PM in reply to station_two

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