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oilergirl
oilergirl
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I get a blank screen when I go to cloud.

May 19, 2012 6:34 PM

I have a cloud membership and when I click the download link (creative.adobe.com/apps) to download apps, it pulls up a blank screen.  Help please.  Thanks.

442 Views   3 Replies   Latest reply: Manish-Sharma, May 20, 2012 4:28 PM
 
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  • vselwyn
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    1. vselwyn,
    May 20, 2012 7:53 AM   in reply to oilergirl
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    Hi Oilergirl,

     

    Are you still seeing a blank page when attempting to download apps? If so, what browser and version are you using?

     

    Thanks so much,

    Victoria

     
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  • oilergirl
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    2. oilergirl,
    May 20, 2012 4:15 PM   in reply to vselwyn
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    Windows 7 Home Premium, Internet Explorer 9, Version 9.0.8112.16421.  Yes, I'm getting a blank page when I go to download apps.

     

    Thank you,

    Heidi

     
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  • Manish-Sharma
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    3. Manish-Sharma,
    May 20, 2012 4:28 PM   in reply to oilergirl
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    Can you check with the different browser , if it works there , like Firefox, Chrome?

     
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