Adobe Community: Why can't i play tutorials in adobe tv?

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Dec 23, 2006

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1. Noel Carboni,

May 20, 2012 5:39 PM in reply to buidlmacha

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You need a computer. Oh, you have one? What kind? Some details might be helpful here.

I just tested it, and the site seems to be working at the moment.

I'll take a super wild shot in the dark: Try adding adobe.com to your Trusted Sites list, making sure to uncheck the https box.

-Noel

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May 24, 2010

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2. Trevor.Dennis,

May 20, 2012 7:38 PM in reply to buidlmacha

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Does this help?

http://helpx.adobe.com/flash-player/kb/video-doesnt-display-internet-e xplorer.html

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3. Silkrooster,

May 20, 2012 9:15 PM in reply to buidlmacha

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Man, so many issues could cause the problem. From firewall to virus protectors to wrong version of flash installed or not installed at all to JavaScript being disabled to a virus on your computer. And I just skimmed some of the possibilities.

When there is a problem that is this generic, it is extremely important to list what computer you have, its hardware list, version and name of the OS, version of browser, screen grabs of your list of plugins(browser), screen grab of any error messages and I am betting I forgot something.

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4. buidlmacha,

May 21, 2012 7:48 AM in reply to Silkrooster

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Thanks for trying to be helpful. At the moment I am still analizing what is going on with my computer. I just thought sombody could come up with a answer to a known problem.

First the video would not play in Fire Fox, but switching to IE9, I could play it. Now the problem migrated to IE and it want play there either. I have a Laptop connected to my network, and everything works just fine with it. On both computers Norton Internet Security is set up the same way, disabeling it did not solve the problem either. All suggested remedies so far have not worked.

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5. buidlmacha,

May 21, 2012 10:54 AM in reply to buidlmacha

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Problem solved!

Flash Player Settings: "Allow Third-Party Flash Content To Store Data On Your Computer."

A scary wording; had it turned off. Wy have someone store data on my computer?

Well, turned it on again, now it works!

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Photoshop General Discussion

Why can't i play tutorials in adobe tv?

May 20, 2012 5:02 PM

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