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DigitalKicker
DigitalKicker
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BUG: Unable to Import MP3 Files in Flash CS6

May 16, 2012 3:03 PM

Tags: #flash #bug #import #mp3 #cs6

I am unable to import mp3 files of any kind in Flash CS6. Tried import to stage, import to library, Drag and Drop... no dice. Receiving a generic error message. Tried closing out and restarting,etc. - still not working.

 

Anyone else having this issue?

16262 Views   16 Replies   Latest reply: jkell33, Apr 10, 2013 9:53 AM
 
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  • Jose_Flash_ookken
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    1. Jose_Flash_ookken,
    May 16, 2012 8:29 PM   in reply to DigitalKicker
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    Please follow this process before importing the MP3 files.

     

    Launch the app, Press "CTRL +SHIFT+ALT" immediately

    Menu will popup  "Delete Adobe profressional settings? "

    Select Yes.

    Then try to import the MP3 files.

     

    Please let me know if its works. 

     
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  • DigitalKicker
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    2. DigitalKicker,
    May 17, 2012 7:59 AM   in reply to Jose_Flash_ookken
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    Hi Josh,

     

    Thanks for the reply.

     

    The menu came up and I deleted settings, but still cant import .mp3's... are you able to replicate the same issue?

     

    I'm on a 64 Bit Windows 7 box.

     

    Here's a screenshot of the error:

     

    flashcs6_mp3_importbug.jpg

     
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  • Jose_Flash_ookken
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    3. Jose_Flash_ookken,
    May 17, 2012 10:50 PM   in reply to DigitalKicker
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    Did you able to  play the same mp3 in windows media player ?. Check another mp3 can import in Flash. Please share the file if you are not able to solve this issue.

     
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  • DigitalKicker
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    4. DigitalKicker,
    May 18, 2012 8:49 PM   in reply to Jose_Flash_ookken
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    Yes, of course they playback in windows media player.  Use any Mp3 file... doesnt work for me... does it work for you?

     
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  • Jose_Flash_ookken
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    5. Jose_Flash_ookken,
    May 20, 2012 9:12 PM   in reply to DigitalKicker
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    I am not sure its an issue of  the codec used in MP3. Could you please share the MP3. I will try and reply back to you.

     
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  • johnaoneal
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    6. johnaoneal,
    Jun 4, 2012 10:37 PM   in reply to DigitalKicker
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    I can't import them to the stage, nor drag and drop, anymore.  But they will import to library.  But I can't get them to preview.  Sound only when I publish.

     
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  • Jose_Flash_ookken
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    7. Jose_Flash_ookken,
    Jun 4, 2012 11:29 PM   in reply to johnaoneal
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    Please share the file, I will find out a work around for the issue.

     
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  • cpalmgren
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    8. cpalmgren,
    Jun 12, 2012 11:17 AM   in reply to Jose_Flash_ookken
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    I'm in the same boat. I cannot import mp3's. I did as mentioned above and still no luck.

    This is true for ALL my files. The mp3's were also created with Soundbooth so there isn't any weird codecs either.

    Windows 7 64 bit

     
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  • DigitalKicker
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    9. DigitalKicker,
    Jun 12, 2012 11:23 AM   in reply to cpalmgren
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    Yep... its completely broken. Cant import any type of mp3 file into a .fla at all in Windows 7 64bit... pretty big bug.

     

    I've been just saving everything out as wav's and importing as a work around.

     
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  • Jose_Flash_ookken
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    10. Jose_Flash_ookken,
    Jun 13, 2012 9:29 PM   in reply to DigitalKicker
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    For Flash CS6 on Win7, you need to update to QuickTime(7.7.1) and iTune(10.5.3.3) to import .mp3 files of which bitrate is larger than 192kbps..

     
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  • cpalmgren
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    11. cpalmgren,
    Jun 14, 2012 7:34 AM   in reply to Jose_Flash_ookken
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    Yep that worked!

    The "update" in the library would not update the content but the drag and drop worked fine.

    Note: The path in the update dialog shows a relative path and after the drag and drop it shows an absolute path to the file

    I also had an issue with the audio being changed from stream to event.

     
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  • AM Russell
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    12. AM Russell,
    Oct 10, 2012 9:16 AM   in reply to Jose_Flash_ookken
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    Do you need both QuickTime and iTune in order to import .mp3 files, or will the updated version of QuickTime be sufficient?

     
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  • varunkandukuri
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    13. varunkandukuri,
    Mar 17, 2013 12:55 AM   in reply to AM Russell
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    even im not able to import the music files to timeline and library.

    when i try to import .MP3 file, its displaying an error "couldn't import the specified file.mp3"

    when i try to add .wma files, its showing an error "one or more files were not imported because there is a problem while reading them".

    any one can fix this issue?

     
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  • Mahesh.celluloid
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    14. Mahesh.celluloid,
    Mar 20, 2013 12:26 PM   in reply to DigitalKicker
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    Hi my friend...

     

    1. Import the sound to library

    2. Select the layer you want to import

    3. Open properties dialog (ctrl + f3 or windows -> properties)

    4. with a frame selected in layer - see the sound dialog box showing in properties

    5. click the drag down and select the sound you have imported

    it's ok now

     

    6. you must select the sync as 'stream' for the sound to stop at the end of movie

     

    thanks

    Mahesh

     
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  • Geo The Master
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    15. Geo The Master,
    Apr 9, 2013 10:18 PM   in reply to DigitalKicker
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    I somehow managed to import my file, but still, did not work by Draging it in. Only after update of Quicktime and iTunes, I imported my 30mb file after comverting from .mp3 -> to .wav and it worked. Thanks.

     
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  • jkell33
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    16. jkell33,
    Apr 10, 2013 9:53 AM   in reply to DigitalKicker
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    I couldn't import any WAV or MP3 files into Flash Professional CS6.

    I had this issue when saving out of SoundBooth CS4.  There was a box in the Preferences>MetaData> "Include source XMP on save as"  this prevented Flash from opening the file... When I turned off the check box, MP3 and WAV files suddely worked.

     

    Hope this helps someone else.

     
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