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Can't finish Photoshop Installation, keeps asking me to insert Disc 1

May 20, 2012 9:47 PM

I have to restore my computer back to factory condition recently, and had to reinstall my Photoshop CS5.1 by upgrade, which I downloaded again from site using Akamai installer. I get stuck at "Please insert Photoshop CS5.1 Disc 1" because I do not have the disc. Is there any way I can complete installation? I have the serial numbers for both my Photoshop CS5.1 upgrade and CS2.

Thanks!

1006 Views 2 Replies Latest reply: attilazon@yahoo.com, May 21, 2012 6:02 PM

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1. Mylenium,

May 20, 2012 10:49 PM in reply to attilazon@yahoo.com

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Uninstall every bit of Adobe software on your system, run the Creative Suite Cleaner Tool, install again in proper order. You have installed anotehr Adobe software from CD/DVD and it's messing up the installer.

Mylenium

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2. attilazon@yahoo.com,

May 21, 2012 6:02 PM in reply to Mylenium

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Did exactly what was suggested, and by golly, it works! Thank you so much!

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Downloading, Installing, Setting Up

Can't finish Photoshop Installation, keeps asking me to insert Disc 1

May 20, 2012 9:47 PM

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