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bjzdesign
bjzdesign
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Acrobat X suddenly asking for serial number

May 21, 2012 2:31 AM

Tags: #x #license #creative_cloud #serial_key

I am a subscriber to the Creative Cloud, and everything has been working as expected.  Today I opened Acrobat X and received the following:

 

acrox.PNG

Can someone explain this please?

 

Reards, Bryan

652 Views   3 Replies   Latest reply: bjzdesign, May 23, 2012 4:36 PM
 
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  • Arpit Kapoor
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    1. Arpit Kapoor,
    May 21, 2012 4:01 AM   in reply to bjzdesign
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    Did you install Acrobat X using Adobe Application Manager(AAM) or it was pre-installed on your machine?

     

    Seems to me that it was pre-installed. Lets uninstall Acrobat X using its uninstaller and then re-install it using AAM.

     
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  • bjzdesign
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    2. bjzdesign,
    May 21, 2012 1:22 PM   in reply to bjzdesign
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    This was installed via the AAM on a clean install of Windows 7 ... not preisntalled.

     

    installed.PNG

     
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  • bjzdesign
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    3. bjzdesign,
    May 23, 2012 4:36 PM   in reply to bjzdesign
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    Hello?

     
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