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Lighting effects filter fails

May 20, 2012 9:07 PM

Tags: #cs6

Lighting effects crashes Photoshop (CS6)

 
Replies
  • Currently Being Moderated
    May 20, 2012 10:12 PM   in reply to Jdkendall_9

    Hi,

     

    Please provide more detail :

     

    what is the OS ?

    is PS CS 6 in 32 bit or 64 bit mode ?

    what is the graphic card installed on machine?

    driver version of graphic card ?

    how much RAM u have set to PS ?

    Is enable open gl checked or unchecked ?

     

    do you have any other third party plugins , if yes then try to remove them and then check

     

     

    --Baljeet

     
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  • Currently Being Moderated
    May 20, 2012 10:40 PM   in reply to Jdkendall_9

    What OS?  Are there any details in the crash report?

     
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  • Currently Being Moderated
    May 20, 2012 11:27 PM   in reply to Jdkendall_9

    >> I’m using Windows 7. It doesn’t crash Windows but shuts down Photoshop

     

    It crashes Photoshop.  So there should be details in the crash report - which might identify if it's a driver bug or something else.

     
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  • Pierre Courtejoie
    7,043 posts
    Jan 11, 2006
    Currently Being Moderated
    May 21, 2012 1:23 AM   in reply to Jdkendall_9

    Hello!

    You haven't given the version of your graphic card driver. (and it seems to be the root of the crash)

    You can find it in help>system info in Photoshop (could you paste the top part?)

    12.4 has been reported here as having issues. 12.2 is the most stable, it seems.

     
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  • Currently Being Moderated
    May 21, 2012 11:09 AM   in reply to Jdkendall_9

    You crashed in the driver for your ATI video card.

     

    And it looks like you last updated your driver in May of 2010.

     

    Go to ATI's website and get a newer driver.

     
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