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GeneMark13 Calculating status...

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How to contact adobe? to cancel subscription?

May 21, 2012 2:15 AM

I have received a notice from adobe re auto renewal of Elements plus subscription. It indicates that I can stop the auto renewal from "My Account". Going to "my account" it shows the subscription but does not provide for anyway to cancel. It seems impossible to reach adobe for this (or any other ) support, Does anyone know how to do this short of sending a registered letter?

Thanks.. a bit frustrated

Gene

1098 Views 2 Replies Latest reply: Charlie.D, May 21, 2012 11:41 AM

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1. Barbara B.,

May 21, 2012 5:42 AM in reply to GeneMark13

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moving this to the photoshop.com forum. Hopefully they can get you sorted out.

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2. Charlie.D,

May 21, 2012 11:41 AM in reply to GeneMark13

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Hi Gene

I recommend contacting Support directly using the info from this page: http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sig n-faq.html#main_I_d_like_to_cancel_my_online_subscription

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Photoshop.com General Discussion

How to contact adobe? to cancel subscription?

May 21, 2012 2:15 AM

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