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Cannot Install to Mac OS X

Jun 6, 2012 10:26 AM

Tags: #x #adobe #application #creative #apple #manager #os #cloud ##cc_aam_error_(-60)

When attempting to install applications from Adobe Application Manager, I get the following error with all applications:

 

The download appears corrupted.  Press Cancel, wait a few minutes and try again.  (-60)

 

The operating system is OS X 10.7.3.  I have updated the AAM from the Adobe site and tried other posted workarounds to no avail.

650 Views   6 Replies   Latest reply: David__B, May 21, 2012 12:58 PM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    May 18, 2012 4:00 AM   in reply to planewriting
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    If you are running Snow Leopard or Lion OSX, navigate to Disk utility->Preferences. Uncheck ʺverify checksumsʺ. Then try installing the software.

     

    If they install successfully, please go back to the Disk utility-> Preferences option and reselect ʺverify checksumsʺ.

     
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  • Baljeet Juneja
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    2. Baljeet Juneja,
    May 18, 2012 4:10 AM   in reply to planewriting
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    If the above solutions doesnt work, then please try to doswnload trial versipon of applications from adobe.com and then try installing them and once they ask for activation , activate withyou adobe ID thats used with Creative Cloud subscription.

     

    --Baljeet

     
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  • tarungarg2001
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    3. tarungarg2001,
    May 18, 2012 4:17 AM   in reply to planewriting
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    Hi,

    I expect that you have tried the following workarounds but I'll still mention them:

     

    1) Restart the system and try again.

    2) Download the trial version of products from adobe.com, install them as trial and on product launch sign in with CCM subscribed Adobe-ID.

     

    Also note that one of the user was experiencing the same problem due to a bad broadband modem.

     
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  • planewriting
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    4. planewriting,
    May 18, 2012 4:55 AM   in reply to Baljeet Juneja
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    Thank you but I have already tried that.

     
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  • planewriting
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    5. planewriting,
    May 18, 2012 4:57 AM   in reply to Baljeet Juneja
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    Thank you.  I have already tried that as a workaround.  I checked online and tried several things that came up when I searched for the error message.  No luck yet.

     
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  • David__B
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    6. David__B,
    May 21, 2012 12:58 PM   in reply to planewriting
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    I'm moving this thread over to our download/installation forum.

     

    For general Creative Cloud Membership questions, here is the FAQ link:

    http://www.adobe.com/products/creativecloud/faq.html

     

    -Dave

     
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