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installing Mask Pro into Photoshop CS5

May 20, 2012 2:39 PM

I am having difficultly installing OnOne plug-ins (Mask Pro 4, and the free versions of Photoframe and Perfect Effects) into Photoshop CS5.  The OnOne site help gives an updated installer for Mask Pro 4, and says to first remove the old one.  How do I uninstall it?  What is the trick to installing the correct one?

  • Currently Being Moderated
    May 20, 2012 7:48 PM   in reply to 7dreams

    Ask such questions on the vendor's forums/ support sites or at least in the PS forums.



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    May 21, 2012 2:33 PM   in reply to Mylenium

    Moving this discussion to the Photoshop General Discussion forum.

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    May 21, 2012 3:57 PM   in reply to 7dreams

    It would've helped if you provided info whether you are on a PC or a Mac. So I went to the onOne website, support and typed in "how to uninstall onOne software" and not only do they provide instructions on how to do it for a PC and Macs,

    but also provide videos.  If you still are having problems call their support line. My experiance with them, when needed has been fantastic. 1-888-968-1468

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