Skip navigation
taglife
taglife Calculating status...
Currently Being Moderated

Why can not receive auto update notification?

May 21, 2012 3:25 PM

Tags: #auto #adobe #flash #update #windows #xp #check #auto_update

Why can not receive auto update notification?

2012-05-22_061942.png

2012-05-22_062027.png

1603 Views   11 Replies   Latest reply: taglife, Jun 10, 2012 12:57 AM
 
Replies
  • Pat Willener
    Currently Being Moderated
    1. Pat Willener,
    May 21, 2012 9:30 PM   in reply to taglife
    Report

    Can you post the contents of your FlashInstall.log file in

    • C:\Windows\system32\Macromed\Flash (if you are on a 32-bit system)
    • C:\Windows\syswow64\Macromed\Flash (if you are on a 64-bit system)
     
    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    2. Pat Willener,
    May 21, 2012 9:34 PM   in reply to taglife
    Report

    Also, in Control Panel, Administrative Tools, Scheduled Tasks, is Adobe Flash Player Updater enabled?

     
    |
    Mark as:
  • taglife
    Currently Being Moderated
    3. taglife,
    May 22, 2012 5:21 PM   in reply to Pat Willener
    Report

    =O====== M/11.2.202.233 2012-04-29+23-10-42.890 ========

    0000 [I] 00000010 "D:\program\_Setup\Flash Player ActiveX\Flash Player ActiveX_Setup.exe"

    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

    0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0007 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_233.ocx

    0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.e xe

    0009 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.d ll

    0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    =X====== M/11.2.202.233 2012-04-29+23-10-48.765 ========

     

    =O====== M/11.2.202.233 2012-04-29+23-10-51.343 ========

    0000 [I] 00000010 "D:\program\_Setup\Flash Player Plugin\Flash Player Plugin_Setup.exe"

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0006 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

    0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0010 [W] 00001036 Software\Opera Software/Plugin Path 2

    0011 [W] 00001036 Software\Opera Software/Plugin Path 2

    0012 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_233.dll

    0013 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_Plugin.ex e

    0014 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash

    0015 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

    0016 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

    0017 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

    =X====== M/11.2.202.233 2012-04-29+23-10-56.609 ========

     

     

    Updater enabled but I not receive 11.2.202.235 notification?

     
    |
    Mark as:
  • Chris Campbell
    8,572 posts
    May 4, 2010
    Currently Being Moderated
    4. Chris Campbell,
    May 23, 2012 6:56 PM   in reply to taglife
    Report

    The old updater (ie. not the new silent auto update service) is on a 7-day check interval and will only notify you after a reboot of your system.

     
    |
    Mark as:
  • Chris Campbell
    8,572 posts
    May 4, 2010
    Currently Being Moderated
    5. Chris Campbell,
    May 23, 2012 7:01 PM   in reply to Chris Campbell
    Report

    It should be noted that while both Mac and Win have a 7 day interval, the Mac does not require a reboot of the system for the notification to appear.

     
    |
    Mark as:
  • taglife
    Currently Being Moderated
    6. taglife,
    May 30, 2012 7:39 PM   in reply to Chris Campbell
    Report

    It had already been for 7 days.

    Still can not receive auto update notification...

     
    |
    Mark as:
  • Chris Campbell
    8,572 posts
    May 4, 2010
    Currently Being Moderated
    7. Chris Campbell,
    May 31, 2012 3:05 PM   in reply to taglife
    Report

    To confirm, have you also rebooted your system?  Can you check to see if you have a mms.cfg file in your C:\WINDOWS\system32\Macromed\Flash\ folder and if so, please post the contents of the file in a reply?

     
    |
    Mark as:
  • taglife
    Currently Being Moderated
    8. taglife,
    May 31, 2012 7:56 PM   in reply to Chris Campbell
    Report

    I have rebooted my system every day.

    C:\WINDOWS\system32\Macromed\Flash\ have not mms.cfg

     
    |
    Mark as:
  • Chris Campbell
    8,572 posts
    May 4, 2010
    Currently Being Moderated
    9. Chris Campbell,
    Jun 1, 2012 6:11 PM   in reply to taglife
    Report

    Thanks.  Looking for additional tests that you can try.  Will let you know what I hear.

     
    |
    Mark as:
  • Chris Campbell
    8,572 posts
    May 4, 2010
    Currently Being Moderated
    10. Chris Campbell,
    Jun 6, 2012 5:12 PM   in reply to Chris Campbell
    Report

    Ok, I found out that you can try to trigger this notification manually.  To do this, open a command line prompt and go to c:\windows\system32\macromed\flash.  Once there, run "FlashUtil -update activex" or "FlashUtil -update plugin" depending on the type of Flash Player you'd like to update.  That should trigger the notification.

     
    |
    Mark as:
  • taglife
    Currently Being Moderated
    11. taglife,
    Jun 10, 2012 12:57 AM   in reply to Chris Campbell
    Report

    I use uninstall_flash_player_32bit.exe Uninstall.

    Then reinstall 11.2.202.233.

    But still not received the automatic update notification...

    Not receive 11.2.202.235 notification...

    Not receive 11.3.300.257 notification...

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points