Hi Sidney,

Thanks for this reply. It is an interesting development to me, and looks like secure zones have changed a bit in V3. I set up 3 in V2, about a year ago and the webform the client filled in triggered an automatic email, and I don't remember having to set the secure zone to that in the back end.

I can see this is the case now.

With this client, we want the system to generate the secure zone login and password, rather than have them fill those fields in as well, as the forms are very long to start with.

I will give this a go and report back if I have further problems.

By the way, I put this in Get Satisfaction, as I thought it was a V3 issue, and got the spectacularly unhelpful answer of "don't post this question here as it is nothing to do with V3". Not a good look as I have a client waiting on the answer to this issue.

I also logged a job, and have not had a reply, although I do expect a reflexive link to how to set up a secure zone when I finally get one.

So it looks like the forums are still winning as a way to get an answer about a client related issue.

Thanks again Sidney,

Regards,

Mary

Hi Sidney,

I have discovered further problems now that I have added the login and password fields to the webform.

1. The webform did not update with the new fields when I went in to customise it. So I had to reset the form to original setup and lose all of the extra coding done on the form including:

a. javascript to set an expiry date for access to the secure zone

b. coding to the amount field so that it could not be changed

c. Zip to postcode and Cell to mobile phone labels

d. other fields marked as hidden

Below are screen shots to show that I added the password and login fields but they were not in the webform when I went in to edit it.

Not good.

Also, the javascript checking on the required fields for the forms are not working.

And finally, when testing the form and adding a username and password, the person was subscribed to the secure zone, but the welcome secure zone subscription email giving them the user name and password still did not trigger.

and

they were subscribed with a different username, not the one on the form.

So bottom line, webforms seem to be a bit broken at the moment. Is that the case? I have given up on doing the secure zone subscription from the forms now, and will tell the client it can't be done at the moment.

I still need to get the javascript checking working on the forms though, and remember submitting a question about that a while ago. Looks like it is still a problem.

Here is the screen showing that I added the new fields to the form and saved it.

Here is the web form editor screen - with the new fields not there!

Hi there Sidney,

So I saved the code from the form in notepad, reset the form, added the login and password fields and then copied that code, and put it in the old form code, so I didn't have to recustomize.

However, when testing the form and filling in the username and password fields, the person was subscribed to the secure zone, but the welcome secure zone subscription email giving them the user name and password still did not trigger.

and

they were subscribed with a different username, not the one on the form.

So bottom line, webforms seem to be a bit broken at the moment. Is that the case? I have given up on doing the secure zone subscription from the forms now, and will tell the client it can't be done at the moment.

However, I do need this to work, and I am worried about other sites we have already set up that subscribe users to a secure zone.

Hi Mario,

I took it off the form as we have to show the client the forms in the next couple of days and will leave the secure zone out of it for now. I still have the old code, so i will put it on a test page and test it again and supply screen shots.

Thanks,

Mary

Hi Mario,

I have also put another version of the form onto a page called

http://www.warehousefitness.com.au/purchase-one-month-membership

This subscribes them to the secures zone, but an error generates on submission of the form saying 'you do not have access to this secure zone' The user is subscribed to the secure zone and can log in though, but this message is confusing.

Also a workflow email is triggered, but the user does not get the secure zone welcome email.

Here is a screen shot of the error message generated on submission of that form:

OK so I have found my own workaround in case someone else comes against this problem.

Redirect the form to another page, say a thank you page. You put this code in the form code, at the top. You add &PageID=/URLHERE

Don't forget the slash in front of the URL.

This code needs to go right at the end of the form code eg:

<form name="catwebformform50443" method="post" onsubmit="return checkWholeForm50443(this)" enctype="multipart/form-data" action="https://warehousefitnesscentre.worldsecuresystems.com/FormProcessv2.as px?WebFormID=27716&OID={module_oid}&amp;OTYPE={module_otype}&amp;EID={module_eid}&amp;CID={mo dule_cid}&amp;CC={module_urlcountrycode}&amp;Referrer={module_siteurl, true,true}&amp;PageID=/thankyou-membership.htm">