As in the title, I have Photoshop cs6 and I cannot make it work properly. It's almost as the program was running on a much slower system. Common optimization has given no results. I can wait 5 seconds or more before seeing the effect of a command or brush stroke.
Cs5 gives no such probelms. I have a 64 bit Windows 7, but 32 and 64 bit versions behave the same.
Here are my specs:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:5, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 3
Processor speed: 3314 MHz
Built-in memory: 16382 MB
Free memory: 14239 MB
Memory available to Photoshop: 14750 MB
Memory used by Photoshop: 94 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 9800 GTX/9800 GTX+/PCIe/SSE2
Display Bounds:= top: 0, left: 1920, bottom: 1200, right: 3520
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce 9800 GTX/9800 GTX+
Driver Version: 184.108.40.20610
Driver Date: 20120229000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colori
Video Card Caption: NVIDIA GeForce 9800 GTX/9800 GTX+
Video Card Memory: 512 MB
Video Rect Texture Size: 8192
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\FRANCE~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
F:\, 135,2G, 43,5G free
E:\, 97,7G, 59,3G free
C:\, 232,8G, 167,8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
A3DLIBS.dll A3DLIB Dynamic Link Library 220.127.116.11
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 18.104.22.1684
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 22.214.171.124 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 126.96.36.19987 188.8.131.5287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 184.108.40.2060
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft� Visual Studio� 2005 8.00.50727.6195
msvcm90.dll Microsoft� Visual Studio� 2008 9.00.30729.1
msvcp100.dll Microsoft� Visual Studio� 2010 10.00.40219.1
msvcp80.dll Microsoft� Visual Studio� 2005 8.00.50727.6195
msvcp90.dll Microsoft� Visual Studio� 2008 9.00.30729.1
msvcr100.dll Microsoft� Visual Studio� 2010 10.00.40219.1
msvcr80.dll Microsoft� Visual Studio� 2005 8.00.50727.6195
msvcr90.dll Microsoft� Visual Studio� 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 220.127.116.113
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 18.104.22.168
TfKernel.dll Kernel 22.214.171.124
TFKGEOM.dll Kernel Geom 126.96.36.199
TFUGEOM.dll Adobe, UGeom� 188.8.131.52
updaternotifications.dll Adobe Updater Notifications Library 184.108.40.206 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 220.127.116.11
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 18.104.22.168
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Cont� Crayon 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Dark Strokes 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Glowing Edges 13.
Have you tried disabling "Use Graphics Processor" in the performance preferences? You can also try changing the setting from the default (advanced) to Basic and see if that helps.
Finally, I'd suggest lowering the total amount of RAM allocated to Photoshop to 70% to see if that helps with overall performance.
Please let me know if any of these changes make a difference. If not, we can try some other steps.
Hello Adam. Thank you for your help, but common performance problems seem not to be the issue here. Disabling the graphics card if anything worsened performance. I just did two system restores so I don't think it's got to do with malware, but you never know.
Of course I checked if there was any problem with my graphics card driver, but I seem to have the latest version.
On a last effort to see if I could make it work, I uninstalled every single thing with the Adobe tool, and now I'm testing the program. Let's see how it goes.
No luck. It seems to work fine with one-layered documents, but as soon as the count goes up, it becomes sluggish.
The strange thing is, that at times the program works almost fine, only to slow down again in a matter of seconds.
I'm totally excited about the new painting brushes and all and I really want to upgrade, but what can I do?
I did try to disable thumbnails.
I'm almost thinking that it could be hardware related. Could it be my processor? I have a triple core, an unusual configuration which Photoshop may be not able to use effectively. Should I wait for a patch?
I wouldn't stop looking for a workaround myself. It could help you uncover the root cause, which in turn you could provide information on to Adobe.
One thing that might be helpful is for you to make a particular file with which you're experiencing the problems available online for others to download and test with. If nothing else, it could help confirm whether your system specifically has the problem, or its a problem in the file or with the Photoshop software itself.
A couple of days ago I had a "slow operation" problem having to do with 3D rendering of some text. On a prompt from Steve (SG) from Adobe, I began experimenting with different text, and it finally came to light that I actually had a bad font installed. It wasn't "crash Photoshop" bad, but it was "slow the hell out of Photoshop" bad. I only mention it because it's possible you have something like that happening as well, and quite likely no future patches to Photoshop would have solved it. What it finally took for me was to eliminate every ARIALN*.TTF file from my system.
Let's see what Adobe says this coming week about this.
Yeah, he's got the font files. I posted a copy of the 4 files I removed online, so you can have it too.
I'll try creating a file from scratch then, to see if it's older version files that slow me down.
I also have the "can't create scratch file" problem, and reinstalling after cleaning with the Adobe cleaning tool didn't help.
Another unrelated problem: after installing CS6, I also reinstalled CS5, so that I could have something to keep working with. However I got an error saying that I could not install 64 bit version! This has already happened twice.
>>>I also have the "can't create scratch file" problem, and reinstalling after cleaning with the Adobe cleaning tool didn't help.
Reinstalling wouldn't help with a system permissions problem.
You need to fix the permissions on your disks to get rid of the "can't create scratch" error.
How do I do that?
I've tried messing around with disk options but I can't find any limitation that could be preventing Photoshop from creating the scratch file, so I need to be taught where to look exactly.
As for different files, some seem to slow performance down more than others, but I suspect it's a matter of sheer size. The program seems to lag even when nothing's open, though not so dramatically. With some files I can work nearly normally - just nearly, though. And my configuration should let me handle much bigger stuff anyway.
…my configuration should let me handle much bigger stuff anyway.
Depending on the size of your files, your available scratch disk space is nothing to write home about—or feel unduly confident about either:
F:\, 135,2G, 43,5G free
E:\, 97,7G, 59,3G free
C:\, 232,8G, 167,8G free
You have precious little free space on your F and E drives, and on the C drive Photoshop's scratch disk has to slug it out with the swap files of the OS, your web browser's cache, and things like that.
Just for reference, my primary scratch disk is a dedicated, physically separate, 200 GB internal hard drive. Many other users have a lot more. Roughly, in terms of available, contiguous scratch space, figure on at least 35 to 50 times the size of your largest file or more, multiplied by how many files you keep open.
As for fixing permissions, I'm not a Windows specialist so I can't tell you how, but in essence it boils down to making sure you have full read and write permission on the drives and partitions you want to use as scratch.
We're talking 100 MB images here - things that CS5 handles with no problem. So yes, even if my available scratch space is small, I still feel I should be able to handle bigger files without all this lag.
Would depend on what you are doing with the 100 meg image. In CS6 they did change the liquify filter and others. They added the Mecruy Graphics Engine so many features rely more on the graphics card.
You may not be able to do anything immediate about it. Since Photoshop CS6 is new, it stresses things like display drivers in new ways, and some of them don't work perfectly. Though you have the latest release at the moment, I'm sure nVidia is working on a new driver to work with Photoshop better as we speak.
Do you see relief if you go into the Preferences menu and disable the [ ] Use Graphics Processor setting?
If that helps, try enabling it but choosing different Advanced settings.
Remember to close and reopen Photoshop after making any of these configuration changes.
I'm about to give it for lost. I really want to use the software, but I really can't work like this. My only hope would be to format and re-install everything, but I'm not going to do that; it just so happens that I need the computer to work...
So far we haven't reproduced any such slowdown in house (even on really dirty systems).
We have heard from people who have older video card drivers causing slowdowns, and bad anti-virus software (esp. Norton) causing slowdowns.
Well my video card is rather new, and I have no Norton. Did you try it on systems with a triple-core processor, like mine? I really think it could be due to that because I see no other possibility.
But what could it be? Any suggestion? I've run anti-spyware and antivirus software, cleaned useless files and registry system, defragmented, just about anything that could help a normal user.
I so much want to format every stupid thing and start from a clean system, and maybe I'll do just that in the weekend.
Try turning off other software and utilities to see if they may be interfering.
Yes, sometimes it's easier to start with a clean drive and reinstall everything slowly to see where a conflict occurs (which explains why I have 4 bootable OS volumes, plus a stack of spare drives here at home -- yes, I am a Fry's frequent shopper :-).
Video Card Renderer: GeForce 9800 GTX/9800 GTX+/PCIe/SSE2
This might be you're problem
On CS6 I've tried GT 240, GTX 9800+ and GTS 450
Personally I didn't found a way to enable MPE in CS6 with the the GTX 9800+
... cleaned useless files and registry system, ...
Ugh, don't tell me you ran a "registry cleaner".
(This for others reading this thread) You really need to avoid registry cleaners. They don't do a lot of good, and they introduce a lot of potential problems. The registry does not need cleaning!