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Nelle Raim
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I bought a volume license for CS6. How do I now get a serial number for prior version (CS5.5)?

May 22, 2012 12:07 AM

I bought a volume license for CS6 Design Standard. Because of my system restrictions for now I can only run a prior version (CS5.5). I have also previously downloaded its trial version which works perfect. Now, after buying a license for CS6 I would like to get a serial number for a prior version as well. How would I go about receiving it?

 

Many thanks in advance!

 

Nelle

1018 Views   2 Replies   Latest reply: JonhnnyX76, May 22, 2012 4:35 AM
 
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  • Mylenium
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    1. Mylenium,
    May 22, 2012 12:39 AM   in reply to Nelle Raim
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    If you are on volume licensing, you should be able to access the prior version via your account page, including the ability to gnerate/ request a serial. Not sure what the current policies are on this, though, so in case of doubt contact volume licensing support.

     

    Mylenium

     
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  • JonhnnyX76
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    2. JonhnnyX76,
    May 22, 2012 4:35 AM   in reply to Nelle Raim
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    Hi Nelle,

     

    You can request downgrade from Adobe, but you can't get back to CS6 after that, so it might be better to upgrade your system?

    Anyway, in my laptop CS6 has been running faster and better than CS5.5 without any changes to system, so you could give it a try before downgrading...

     

    Joni

     
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