I converted several pdf files to word doc and saved them. Now when I pull up word doc they won't print. The pdf will print just fine, but not any of my converted word docs.
No! But in order to get my printer to work again I have to reboot the
computer. Then I can print either pdf documents only or other word docs
that were created in word. If I try to print any of the newly converted
word docs.....printer freeze.
Could you try the following:
I did what you said to this file. It still locks up the printer. The
printer begins as if it will print, then all the lights go out and it just
sat there doing nothing. It didn't make me shut down the computer...just
had to restart the printer...then printing a totally different document was
possible. It printed a word doc that hadn't been converted from pdf to word
I've attached the doc to this email.
Unfortunately our forums no longer accept attachments when replying via email. Could you send a sample PDF and Word file to us here?
Do you have the latest driver for this printer installed? Also, what OS are you running?
Europe, Middle East and Africa