Hi, when trying to "Save As" an image to JPEG, CS6 saves "eps". I can't get it to save in JPEG. Can you please help me figure this out? I'm on a new iMac.
Message was edited by: GeorgeLiberman1397
Reinstalling will not usually help, as that process does not clear out plug-ins you may have copied, nor change the preferences you have set.
Let's concentrate on exactly what you did, then we can discuss how best to undo it.
If you moved CS5 plugins to CS6 that would cause problems. They have different code. Not sure why it affects the save as function but it just does.
You are not the first to have this problem, many similar posts and solution is the same. Remove old plugins.
You can move the 3rd party plug-ins, but in doing a blanket move you also copied plug-ins that were supplied by Adobe with the older version of Photohsop. THAT's where the conflict occurred.
You'll want to single out only your 3rd party, non-Adobe plug-ins and copy just them.
Did you read the info I put at the link I provided above?
When you copy all the plugins from a previous version or point to an old version's plugin folder, you are causing duplicate plugins (Adobe included plugins are in a different folder now so you are pointing to them twice, which causes issues)
You should only copy third party plugins, not the included Adobe plugins. Also, it is best to reinstall 3rd party plugins to get all the libraries in the right place. Duplicated plugins from a previous version are the known cause of the file type menu getting out of sync in the save dialog.
What's interesting is that apparently some people have been making a practice of such copying over time, and have essentially been replacing the plug-ins supplied with their current version of Photoshop with those from earlier versions, and not really noticing it. Now that Adobe has started on the path of helping straighten this out (by moving their own plug-ins elsewhere) it has highlighted this bad practice - though honestly there really SHOULD be some kind of pop-up message informing them that they have done so, rather than just a confusing File - Save bug.
There usually are such messages like "MMXCore could not be loaded because it is not compatible with this version of Photoshop".
But there are limits to how much error checking we can do for older plugins (because sometimes there are valid uses for older plugins).
The File Save bug is an odd one - caused by an OS API change plus the duplicated plugins (which normally would just show up twice in the format list).
Working around the OS limitation took a not-so-minor code change that needed a bit of testing to make sure it is safe (and we are testing it).
I think a strong case could be made that the ability to select the Additional Plug-ins Folder option in Preferences should have popped a warning to NOT point at folders containing previous Photoshop plug-ins...
I also think that a bit more explaining needed to be done so CS6 users understood why the new Plug-ins folder inside the Photoshop folder was empty and that all Photoshop native plug-ins were now stored elsewhere and this new Plug-ins folder is the correct place for 3rd party plug-ins.
The best practice for doing a Photoshop upgrade is NOT to simply copy old 3rd party plug-ins to the new version of Photoshop. Ideally, users should contact the plug-in developers and make sure they are using updated versions and use the plug-in's installers to make sure all the components are correctly installed. As we've seen, coping older plug-ins and mixing old Photoshop plug-ins causes a lot of problems…
Moving forward, this new single folder for 3rd party plug-ins is going to help…but it's a one time hurdle that users have to jump over.