Skip navigation
GeorgeLiberman1397
GeorgeLiberman1397
Currently Being Moderated

Can't "Save As" to JPEG. CS6 switches to "eps"

May 22, 2012 8:24 AM

Hi, when trying to "Save As" an image to JPEG, CS6 saves "eps". I can't get it to save in JPEG. Can you please help me figure this out? I'm on a new iMac.

 

george1397@gmail.com

 

Message was edited by: GeorgeLiberman1397

3178 Views   22 Replies   Latest reply: GeorgeLiberman1397, May 22, 2012 3:35 PM
 
Replies
  • Curt Y
    Currently Being Moderated
    1. Curt Y,
    May 22, 2012 8:47 AM   in reply to GeorgeLiberman1397
    Report

    It sounds like you have installed, or pointed CS6 to plugins from a previous version (not 3rd party).

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    2. GeorgeLiberman1397,
    May 22, 2012 8:49 AM   in reply to Curt Y
    Report

    Curt Y,

    If I did I have no idea how I did it. Can you help me undo this?

     
    |
    Mark as:
  • Curt Y
    Currently Being Moderated
    3. Curt Y,
    May 22, 2012 8:56 AM   in reply to GeorgeLiberman1397
    Report

    You might have done this via copying files from the older version's plug-ins folder, or maybe by setting up an extra plug-ins folder in the preferences.

     
    |
    Mark as:
  • Noel Carboni
    20,932 posts
    Dec 23, 2006
    Currently Being Moderated
    4. Noel Carboni,
    May 22, 2012 9:02 AM   in reply to GeorgeLiberman1397
    Report

    See also this thread:  http://forums.adobe.com/thread/1009558?tstart=0

     

    -Noel

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    5. GeorgeLiberman1397,
    May 22, 2012 9:05 AM   in reply to Curt Y
    Report

    I'll have to check that when I get home tonight. D you think I should just

    re-install CS6?

     

    Thanks.

     
    |
    Mark as:
  • Noel Carboni
    20,932 posts
    Dec 23, 2006
    Currently Being Moderated
    6. Noel Carboni,
    May 22, 2012 9:17 AM   in reply to GeorgeLiberman1397
    Report

    Reinstalling will not usually help, as that process does not clear out plug-ins you may have copied, nor change the preferences you have set.

     

    Let's concentrate on exactly what you did, then we can discuss how best to undo it.

     

    -Noel

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    7. GeorgeLiberman1397,
    May 22, 2012 9:20 AM   in reply to Noel Carboni
    Report

    The only thing I did was moved all the plug-ins from CS5 to CS6. How would

    this affect the "Save As" function?

     
    |
    Mark as:
  • Curt Y
    Currently Being Moderated
    8. Curt Y,
    May 22, 2012 9:25 AM   in reply to GeorgeLiberman1397
    Report

    If you moved CS5 plugins to CS6 that would cause problems.  They have different code.  Not sure why it affects the save as function but it just does. 

     

    You are not the first to have this problem, many similar posts and solution is the same.  Remove old plugins.

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    9. GeorgeLiberman1397,
    May 22, 2012 9:29 AM   in reply to Curt Y
    Report

    Noel,

    I have the same plug-ins on my office iMac and it works fine. The plug-ins

    that I use are NIK, OnOne, Portrait Professional, and Flaming Pear.

     
    |
    Mark as:
  • Noel Carboni
    20,932 posts
    Dec 23, 2006
    Currently Being Moderated
    10. Noel Carboni,
    May 22, 2012 9:31 AM   in reply to GeorgeLiberman1397
    Report

    You can move the 3rd party plug-ins, but in doing a blanket move you also copied plug-ins that were supplied by Adobe with the older version of Photohsop.  THAT's where the conflict occurred.

     

    You'll want to single out only your 3rd party, non-Adobe plug-ins and copy just them.

     

    Did you read the info I put at the link I provided above?

     

    -Noel

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    11. GeorgeLiberman1397,
    May 22, 2012 9:33 AM   in reply to Noel Carboni
    Report

    Yes I read it, pretty scary stuff. I think I'll remove all the plug ins,

    then install each on separately.

     
    |
    Mark as:
  • Pattie F
    Currently Being Moderated
    12. Pattie F,
    May 22, 2012 9:51 AM   in reply to GeorgeLiberman1397
    Report

    When you copy all the plugins from a previous version or point to an old version's plugin folder, you are causing duplicate plugins (Adobe included  plugins are in a different folder now so you are pointing to them twice, which causes issues)

     

    You should only copy third party plugins, not the included Adobe plugins. Also, it is best to reinstall 3rd party plugins to get all the libraries in the right place. Duplicated plugins from a previous version are the known cause of the file type menu getting out of sync in the save dialog.

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    13. GeorgeLiberman1397,
    May 22, 2012 9:56 AM   in reply to Pattie F
    Report

    Pattie,

    This is beginning to make some sense. I'll remove all the plugins then

    re-install the programs.

     

    Thanks for the tip.

     
    |
    Mark as:
  • Pattie F
    Currently Being Moderated
    14. Pattie F,
    May 22, 2012 10:56 AM   in reply to GeorgeLiberman1397
    Report

    Glad to help. This can be very confusing and between copying old folders, pointing to old folders, and the new options for pointing to a folder, one can mess it up easily.

     
    |
    Mark as:
  • Noel Carboni
    20,932 posts
    Dec 23, 2006
    Currently Being Moderated
    15. Noel Carboni,
    May 22, 2012 11:05 AM   in reply to Pattie F
    Report

    What's interesting is that apparently some people have been making a practice of such copying over time, and have essentially been replacing the plug-ins supplied with their current version of Photoshop with those from earlier versions, and not really noticing it.  Now that Adobe has started on the path of helping straighten this out (by moving their own plug-ins elsewhere) it has highlighted this bad practice - though honestly there really SHOULD be some kind of pop-up message informing them that they have done so, rather than just a confusing File - Save bug.

     

    -Noel

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    16. GeorgeLiberman1397,
    May 22, 2012 11:10 AM   in reply to Pattie F
    Report

    I'll try this tonight and let you know the outcome tomorrow.

     

    Thanks again

     
    |
    Mark as:
  • Chris Cox
    Currently Being Moderated
    17. Chris Cox,
    May 22, 2012 12:29 PM   in reply to Noel Carboni
    Report

    There usually are such messages like "MMXCore could not be loaded because it is not compatible with this version of Photoshop".

    But there are limits to how much error checking we can do for older plugins (because sometimes there are valid uses for older plugins).

     

     

    The File Save bug is an odd one - caused by an OS API change plus the duplicated plugins (which normally would just show up twice in the format list).

    Working around the OS limitation took a not-so-minor code change that needed a bit of testing to make sure it is safe (and we are testing it).

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    18. GeorgeLiberman1397,
    May 22, 2012 12:46 PM   in reply to Chris Cox
    Report

    Thanks Chris,

    I think I did exactly the same think on my office iMac and it works fine.

     
    |
    Mark as:
  • Jeff Schewe
    Currently Being Moderated
    19. Jeff Schewe,
    May 22, 2012 12:52 PM   in reply to Chris Cox
    Report

    I think a strong case could be made that the ability to select the Additional Plug-ins Folder option in Preferences should have popped a warning to NOT point at folders containing previous Photoshop plug-ins...

     

    I also think that a bit more explaining needed to be done so CS6 users understood why the new Plug-ins folder inside the Photoshop folder was empty and that all Photoshop native plug-ins were now stored elsewhere and this new Plug-ins folder is the correct place for 3rd party plug-ins.

     

    The best practice for doing a Photoshop upgrade is NOT to simply copy old 3rd party plug-ins to the new version of Photoshop. Ideally, users should contact the plug-in developers and make sure they are using updated versions and use the plug-in's installers to make sure all the components are correctly installed. As we've seen, coping older plug-ins and mixing old Photoshop plug-ins causes a lot of problems…

     

    Moving forward, this new single folder for 3rd party plug-ins is going to help…but it's a one time hurdle that users have to jump over.

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    20. GeorgeLiberman1397,
    May 22, 2012 12:55 PM   in reply to Jeff Schewe
    Report

    Interesting,

     

    Thanks

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    21. GeorgeLiberman1397,
    May 22, 2012 3:34 PM   in reply to Jeff Schewe
    Report

    Thanks for the tip. The plug-in file "Filters" creates the problem. Once I

    zeroed in on it and removed it from the Plug-ins folder, the "Save As"

    works well.

     
    |
    Mark as:
  • GeorgeLiberman1397
    Currently Being Moderated
    22. GeorgeLiberman1397,
    May 22, 2012 3:35 PM   in reply to Curt Y
    Report

    Thanks for the tip. The plug-in file "Filters" creates the problem. Once I

    zeroed in on it and removed it from the Plug-ins folder, the "Save As"

    works well.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points