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David Johnson99
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How to Fix Encore "No Disk Error"?

May 22, 2012 2:48 PM

Tags: #encore #encore_cs5

When trying to start Encore CS5.0 I get an "Encore.exe - No Disk" error box.  The box says "There is no disk in the drive.  Please insert a disk into drive\Device\Harddisk8\DR8".  There are 3 buttons: "cancel", "try again", and "continue", none of these get rid of the error box and I can't open Encore.

 

I've reinstalled Encore, no effect.

I disabled a device in location 8 and the error box message changed to "There is no disk in the drive.  Please insert a disk into drive\Device\Harddisk4\DR4."  I re-enabled the device and the error box reverted to the original "...\DR8." 

 

Appreciate any help on how to fix this.  Thanks.

--Dave

 
Replies
  • Currently Being Moderated
    May 22, 2012 3:11 PM   in reply to David Johnson99

    Encore "No Drive" Error http://forums.adobe.com/thread/569230 may help

    .

    Also... Things and Software to AVOID when authoring/burning a DVD

    .

    Start --> http://forums.adobe.com/thread/608660

    #2 has WHY Explained http://forums.adobe.com/thread/607390

    Plus http://forums.adobe.com/thread/562941

    .

    Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)

    .

    Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)

    .

    When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no DVD player is required to read a burned disc, having a "good" one from a high quality blank will help

     
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  • Currently Being Moderated
    May 22, 2012 4:09 PM   in reply to David Johnson99

    When trying to start Encore CS5.0 I get an "Encore.exe - No Disk" error box.

    So you cannot open Encore at all?

     
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  • Currently Being Moderated
    May 22, 2012 6:23 PM   in reply to David Johnson99

    Encore opens, but before completing opening the "New", "Open", "Other" selection box for Encore displays.  When I select any of these, I immediately get the error notification.

    Select new project, set for DVD; make sure there is no disk in the burner, add name. Then is this where the error occurs?

     
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  • Currently Being Moderated
    May 22, 2012 6:26 PM   in reply to David Johnson99

    You can't do the iso options until you get into some kind of project.

    Is there any way I can change my DVD recorder to show that it is not a HDD (thru Windows perhaps)?  If so, that might let me open Encore and I can create the ISO.

    As Johns links indicate, it is more often another program that captures the drive rather than the drive itself. But to pursue this option, I'd phsically disconnect the drive.

     
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  • Currently Being Moderated
    May 22, 2012 7:08 PM   in reply to David Johnson99

    I think there's an option in here for resetting preferences.

     

    Troubleshoot damaged projects in Encore on Windows

    http://kb2.adobe.com/cps/406/kb406006.html

     
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  • Currently Being Moderated
    May 25, 2012 9:05 AM   in reply to David Johnson99

    >HD auto name change from J: to K

     

    That sounds like you are using USB hard drives... is that true?

     

    If so, there is a way in Windows Control Panel to "lock" a drive letter for a USB drive (no, I don't know the exact steps since I have 3 internal drives) but this process MAY require you to always plug the USB cable into exactly the same USB port on the computer

     

    For Microsoft help, search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US

     
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  • Currently Being Moderated
    May 25, 2012 9:36 AM   in reply to John T Smith

    but this process MAY require you to always plug the USB cable into exactly the same USB port on the computer

    That could be the situation. Had not thought about various USB ports on a computer.

     

    I use FW-800 externals, and with those, it makes no difference which FW-800 port I use (have 2 on the laptop and 8 on the workstation), but USB is different. Maybe I'll check this one out. I have some USB-only externals, but seldom use them. If the USB drive letter IS port-specific, I will report, and also add that to my Using External HDD's article.

     

    I have each external set to the same drive letter, in the OS of each of my computers, so that Z:\ is always seen as Z:\ on each of my computers.

     

    Good one John T., you got me thinking here,

     

    Hunt

     
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