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AGranchere
Currently Being Moderated

Content generation error

May 23, 2012 6:41 AM

Tags: #error #digital_publishing_suite

Hello,

 

Someone know why

 

"Content generation error.

[Error: File operation error]"

 

apear when i try to upload my folio to Adobe's CLoud

erreur.jpg

 

How can I know where that from?

 

thank you

 
Replies
  • Currently Being Moderated
    May 23, 2012 6:49 AM   in reply to AGranchere

    I'm investigating, we'll reply with details when I have more information. Thanks.

     

    // James Roche

    // I was born lucky

     
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  • Currently Being Moderated
    May 23, 2012 6:51 AM   in reply to AGranchere
     
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  • Currently Being Moderated
    May 23, 2012 10:17 AM   in reply to AGranchere

    It looks like you encountered error generation article folio with your source files. I would help if you may provide me with some more details for further investigation. Could you email me offline (jsong@adobe.com) with following information:

    1. Could you go to About dialog from Folio Builder panel flyout menu and send me the screenshot of the versions displayed in the dialog?

    2. Did you use InDesign source or HTML? Do you mind to send me the source files for repro?

     

    Thanks!

    Jianlan

     
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  • Winston Barnard
    18 posts
    Dec 8, 2011
    Currently Being Moderated
    Jun 12, 2012 1:44 PM   in reply to AGranchere

    Hello. I ran into this today myself. If you have an -, /, or * (basically any non-standard characters in the naming convention) of the folio or the article, you will run into this.

    Try renaming any folios or articles so they are just letters. No apostrophes, dashes, backslashes, etc.

     

    Thanks, Winston

     
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