I'm having trouble setting up Premiere CS6 and would really appreaciate any help or advice!
I have just built a workstation to run CS6, however I have run into problems whereby CS6 will crash within the first few minutes of use. I'm not entirely sure what triggers it but just simple use like scrubbing or importing media will cause the crash. The error message I get is
'The NVIDIA Open GL driver detected a problem with the display driver and is unable to continue. ERROR CODE 3'
I have installed the latest updates for windows, CS6 and the graphics card but the problem still continues.
The video card is a Ge-Force GTX 580
Hope someone out there can help!
Are you using huge graphic files by chance?
I've seen openGL crashes when using gpu acceleration and the cards video memory is exhausted by multiple graphics with dimensions over 3000 - 4000 pixels.
I had a similar error last night but I assumed it was because I was dealing with a large clip. By large I mean file size. It was only 1280x720 but due to length, it was over 50GB in size. Scrubbing through the clip is when I got the error and crash. To be fair, I'm using 680GTX which is NOT a qualified card
I was having the exact same issue (Vista, but different NVIDIA graphics card, and CS5), and I was able to fix it by adding a registry value.
Here the solution that worked for me:
1) open your vista registry editor (Start -> Run -> type "REGEDIT" w/o quotes)
2) go to the key : HKey_Local_Machine\System\CurrentControlSet\Control\GraphicsDrivers\
3) right click on the "GraphicsDrivers" key
4) Add DWORD "TdrDelay" w/o quotes
5) Set value of TdrDelay to 8
Here's a link to the other forum where the solution was posted. Turnes out it has nothing to do with the drivers at all. It's a Windows thing. Another guy found that the problem was the TDR time limit (a value in one of the registry for the graphics card), which either does not exist (my case), or is not set high enough to render Premiere graphics properly.
Cheers for sharing that! The guy who built the computer somehow seemed to sort it out.
However the latest problem since updating premiere CS6 to 6.0.2 is that I get an error message saying missing renderer and is not using hardware acceleration!!!
Oh! Do you have a link where I can see how this is done?
Seems a bloody farce after spending £800 on the software and specifically buying a graphics card which should be supported and we get all this nonsense
I had this problem after reinstalling premiere on a system that had been running perfectly for months.
System: ASUS P5KPL-AM EPU / Intel Core 2 Duo E7500 / NVIDIA GeForce GT 240 / 4GB DDR2
I tried reinstalling a clean win 7 64bit, Premiere + Nvidia drivers again from scratch but same problem.
I found a simple solution that may help others:
If you have an integrated graphics motherboard the system allocated memory (mine was set at 8MB) it might be clashing with the Nvidia card's faster memory and causing a Open GL conflict.
I opened up the BIOS and set shared integrated memory to 0MB and after the restart everything worked great!
Hope this helps
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