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CS6 crashes when opening CS5 document

May 23, 2012 9:11 AM

Hi Everyone,


I'm trying to open up a CS5 document in CS6. It gets part the way there as it attempts to open it and it flashes a "Missing fonts" dialogue but I can't see which fonts are missing. After that the program just crashes. I can open up the file with no problems in CS5 though so I don't know what the problem is.


I read in another thread about how corrupt fonts can cause problems but if there's no problem in CS5 then I don't know how that could be contributing. Also, I ran font doctor on all my system fonts and fonts in Suitcase and there wasn't any major problems.


I wondered if anyone has any advice about how to solve this?


Really appreciate any help.



  • Currently Being Moderated
    May 23, 2012 9:26 AM   in reply to gwhPoster

    Assuming that you  have CS5 installed, the first thing to try would be to export IDML from CS5 and to try to open that up in CS6.

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