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how can i correct cs6 which opens but screen is frozen?

May 23, 2012 10:10 AM

I installed CS6, it opens but screen is frozen?

136 Views 1 Reply Latest reply: Arpit Kapoor, May 23, 2012 10:16 AM

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1. Arpit Kapoor,

May 23, 2012 10:16 AM in reply to alisonsguy

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Which CS6 application is freezing?
Do you get any error message after that?

If you have any other CS6 application installed, try launching that and check if that opens fine or give the same issue.

Also, try restarting the machine and then check.

May i also know the operating systems that you are working on?

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