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94287
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PSE 10 unable to convert PSE 8 catalog & crashes PC

May 23, 2012 1:07 PM

Tags: #catalog #crash #windows_7 #64-bit #failure #pse8 #pse10 #32-bit #window_7

PSE 10 unable to convert PSE 8 catalog on PC that had been Reconnected, Repaired & Optomized; froze on first attempt; then refused to access PSE 8 catalog in the same Custom Location; uninstalled & reinstalled multiple times; tried using backup DVDs of PSE 8 catalog; downloaded 14 discs; crashed on 15th of 16 DVDs; PC experienced black screen & boot instructions; PC Recovery discs worked; 152 (Windows 7 [64 bit]) critical updates installed only 113; took 2 more updates; reinstalled software; black screen appears soon after; multiple attempts to Recovery totally failed; unable to restore PC & keep files.

 

Now want to convert the PC PSE 8 16 backup DVDs on Toshiba Windows 7 [32 bit] laptop with PSE 10; will not access the D: drive to convert the backups.

 

Please advise how to accomplish the conversion without "trashing" our second & last computer.

 

Many thanks for your help.

 

Pam

 
Replies
  • Currently Being Moderated
    May 23, 2012 1:21 PM   in reply to 94287

    Pam,  you've listed a whole bunch of problems, including major operating system issues.

     

    Until you have a perfectly functioning computer, including the ability to access your CD drive, you have to ignore running PSE (or any program)....

     

    Ken

     
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  • Currently Being Moderated
    May 23, 2012 2:24 PM   in reply to 94287

    If you have a functioning computer, in the Organizer use File...Restore Catalog and point it to the first DVD.

     

    Ken

     
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  • Currently Being Moderated
    May 23, 2012 7:46 PM   in reply to 94287

    Hi Pam,

     

    The Help file explains the options:

    http://help.adobe.com/en_US/elementsorganizer/using/WSae2ea3b149d0c359 1ae939f103860b3d59-7f4d_WIN.html

     

    If you backed up from a older version of Windows, use the "New Location" option on your Win7 machine, since the user library locations are now different.

     

    "New Location with Original Folder Structure" refers to the actual images, and is what you you would choose if you want your image directories and subdirectories to be the same as before.

     

    In any case, the tags hierarchy is stored in the catalog, and will be retained once the new catalog is created from the backup.

     

    An "Imported Tags" category will be created if you previously wrote the keyword tags to the image files before backing everything up.  You have the option to import or not the tags that were written into the actual image files.

     

    Ken

     
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  • Currently Being Moderated
    May 23, 2012 9:12 PM   in reply to 94287

    Hi Pam,

     

    One thing to keep in mind for future reference:  If you click the green plus button in the Keyword Tags panel, you can use the "Save Keyword Tags to File" option to save your tags hierarchy to an XML file, and later use the "From File" option to load that hierarchy.

     

    Ken

     
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  • Currently Being Moderated
    May 24, 2012 10:21 AM   in reply to 94287

    Hi Pam,

     

    You only need to install PSE10 on your new computer.  PSE10 will restore from your PSE8 backup and convert the catalog to the new version as part of the restoration.

     

    If you do not restore the photos outside of PSE10, then the only photos coming in to your new computer will be those coming in during the PSE10 restoration, so you will have no duplicates.

     

    It's important to remember that the tags hierarchy is stored in the catalog.  The backup and restore is restoring two things -- the catalog (database) and the actual photos.  When you open the newly restored catalog, you'll have your tags hierarchy as it was in PSE8.

     

    That 34% freeze during the restoration has been noticed by a lot of folks.  It's probably just a pause and you'll have to wait it out, which might take a long time with 67K photos.

     

    Ken

     

    P.S., If your previous restoration was aborted, first clean up any files that may have been copied, and also clean out your Temp directory before starting a new restore.

     

    Message was edited by: photodrawken to add postscript.

     
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  • Currently Being Moderated
    May 29, 2012 1:59 PM   in reply to 94287

    Hi Pam,

     

    Glad to help, and happy that despite the looooong process things are looking OK for you.

     

    Ken

     
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