I am having the same issue. I bought the CS6 Standard Suite Upgrade, and Illustrator gives me the exact same dialog, then quits.

Hi Gustavo

Thanks for the help...I don't think the SMART Product Drivers are installed. When I follow the procedure within terminal that you sent me to above, I get this:

My Illustartor CS5.1 is still working fine.

Hope that helps.

Cheers,

Nick.

Hi again Gustavo.

Thanks for the suggestion but it hasn't helped!

I tried the above and I get unlimited:

I've reported the bug as you suggest on the link you sent.

Fingers crossed.

Having the same issue from a fresh install today from the Creative Cloud. I don't have any SMART driver software installed and ulimit shows unlimited for me as well.

I'm having this exact problem with my newly downloaded Illustrator CS6.  It worked all day yesterday, and today I have this message.  Tried all the terminal commands as instructed above and no change.

CS 5.1 is working fine.

Any update on this issue is much needed.

Yes, when launching Illustrator CS6 under a new user account, it runs fine. But how do I get it to run with my real account?

Thanks!

Hi guys

Just to let you know. I just updated the OS (to 10.7.4) and now it works! I've done nothing else. I'll let you know if it keeps working.

Hope that works for you.

ADBEDesigner, do you have any suggestions on where to start looking for software that would modify this max open files option? My OS is the latest version (10.7.4).

Thanks.

Creative_nick, that script works perfectly. That's really strange, what is different about how this is being launched versus just launching the app normally? BTW, during launch I get this error in the terminal window:

2012-05-18 06:57:59.647 Adobe Illustrator[69428:3e03] CFURLCreateWithString was passed this invalid URL string: '/System/Library/Frameworks/' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateWithFileSystemPath or CFURLCreateWithFileSystemPathRelativeToBase should be used instead.

2012-05-18 06:58:22.879 CS6ServiceManager[69443:a03] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0x1d03, name = 'com.adobe.csi.CSServiceManager.3'

See /usr/include/servers/bootstrap_defs.h for the error codes.

Ian,

This all is related to permissions that are avaialable to the process. When you launch the app with terminal (with the script that I provided), AI is invoked through shell and inherits the shell quota. It also gets sudo permissions so that AI is now able to change the limit of number of open files.

do you have any suggestions on where to start looking for software that would modify this max open files option? My OS is the latest version (10.7.4).

@Ian: Please look for files /etc/launchd.conf, $HOME/.launchd.conf or /etc/sysctl.conf. These are the common files where the limit may exist.

Hi,

I had the same problem after upgrading from CS5 to CS6.  I found this solution: http://www.smarttech.com/us/Support/Browse+Support/Support+Documents/K B3/146595.aspx

This solved my problem

Script works, however it appears it's required to run everytime to open Illustrator. Is that correct?

@amco: create a new user account and run Ai after logging into it. does it work. At times we think our machines are clean but softwares do get installed on our machines e.g unknown ones like device drivers or known ones like MS office. One thing is however certain Adobe enginers did not enocounter this before they shipped it.

I receive the following Terminal error when I use the script:

2012-05-24 08:34:34.189 Adobe Illustrator[56601:3e03] CFURLCreateWithString was passed this invalid URL string: '/System/Library/Frameworks/' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateWithFileSystemPath or CFURLCreateWithFileSystemPathRelativeToBase should be used instead.

2012-05-24 08:34:38.874 CS6ServiceManager[56607:a03] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0x1d03, name = 'com.adobe.csi.CSServiceManager.3'

See /usr/include/servers/bootstrap_defs.h for the error codes.

Strangly enough, the problem seems to have fixed itself at some point. Maybe after a restart, not really sure. But my preferences were all reset which is fine, but now I don't have to use that terminal command.

Ivan David,

We know how to work around the issue, and launch illustrator with a shell script as root user. But that is merely a workaround and does not fix the issue...

Fact is that under my normal user account, I have NO file limit setting of any kind:

bert@bertbookpro ~> ulimit 
unlimited

But still I get the error message displaying the "Unable to set maximum number of files to be opened" error, while I have no files that exists where the ulimit setting could be present:

bert@bertbookpro ~> cat /etc/launchd.conf
cat: /etc/launchd.conf: No such file or directory
bert@bertbookpro ~> cat ~/.launchd.conf
cat: /Users/bert/.launchd.conf: No such file or directory
bert@bertbookpro ~> cat /etc/sysctl.conf
cat: /etc/sysctl.conf: No such file or directory

(which means that this solution also does not work)

THAT is the core problem, so there has to be a real solution to this instead of a workaround, so I can run Illustrator under my normal user account...

Thanks!