I have PS CS3 on a older laptop. I have been trying to download the disk on a newer laptop. I keep getting Setup has encountered an error and cannot continue. Internal error 2739. Any ideas on how to get the program downloaded?
...download the disk...
Can you clarify?
If you are downloading, try again.
If you are using a disk, try copying the contents of the disk to the older laptop. Then copy to a new, blank DVD or to the new computer via network.
Hi Marian. The program is still on the older laptop and works. I will try copying it to a blank DVD then transferring it over. I tried their chat support several times. two told me I needed the disk with the serial number. I got it and two told me because its outdated there was nothing they can do to help me. all they wanted me to do was buy an upgraded version, which I dont need or want. I tried several times to install the original disk on the newer laptop but as soon as it goes to "run" the pop up comes up with the internal error.
Because Adobe sold you a perpetual license for CS3 and because they employ activation, they are responsible for supporting installation/activation, even on older releases (but nothing beyond that).
It seems odd that for a fix that is so popularly discussed on the internets, Adobe failed to interpret the error code for you.
I did not mean for you to go at it again with Adobe Customer Service. I was just explaining why they were wrong for dismissing you. They are still clueless nuts that will waste your time.
Check the link I posted. The error message that you encountered can be corrected with the first few results of that Google search.