Adobe Community: Cannot Download RoboHelp9 Trial

Currently Being Moderated

Cannot Download RoboHelp9 Trial

May 23, 2012 7:42 AM

I am unable to download the RH9 trial. I have followed troubleshooting steps as far as possible but, having chosen the Platform/Language (Win/En) and hit the Download button, a new browser window opens and:

in IE: "Cannot display the web page...diagnose connection problems"
in FireFox : "Your Adobe Ddownload is starting..." but the bottom left corner status bar flashes "Waiting for trials.adobe.com" forever.
in Safari: "Safari can't open the page....Too many redirects occurred trying to open “http://trials.adobe.com/dlm.html?files=http://trials.adobe.com/AdobePr oducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.exe%7Chttp://trials.adobe.com/Ad obeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.7z”.

Any help please?

Thank you.

Rob

422 Views 5 Replies Latest reply: Jeff A Wright, May 24, 2012 2:08 PM

Downloading, Installing, Setting Up

Cannot Download RoboHelp9 Trial

May 23, 2012 7:42 AM

More Like This

Bookmarked By (0)

Answers + Points = Status