missed the library>authorize prompt when I downloaded ADE. Can I fix or must I reload?

[Guest]

I recently purchased a Nook and hoped to borrow library books and Eread them.. I downloaded ADE (windows), signed  up, followed all the steps as they came up...but one one either missing or not so obvious. The library > authorize. If I can't retrace my steps somehow and get that done isgetting rid of the program and starting all over the only way? Thanks....

[Jeff A Wright]

Moving this dicussion to the Adobe Digital Editions forum.

[Frustrated in AZ]

I'm assuming that you registered with Adobe and obtained an Adobe ID

before you downloaded and installed Digital Editions on your computer.....

If you've installed Digital Editions, and can open it, but can't

interconnect with the library (which is how I interpret what you said), try

contacting the library and talk to their technical support folks. Many

libraries use Overdrive software, and there are some settings in it which

could cause the problem.

============

[Guest]

It appears as though my first post may be somewhat erroneous. My library book made it to my computer in perfectly recognizable form. After some further investigation, I discovered a file on the NOOK in 'my stuff'' containing a digital ?book?. Cover has a question mark, a different title.xml, and I'm told that NOOK can't read this file - it may be an unsupported format. It looks as though the book made it, just wrong somehow. So how do I fix this? Thanks again....

[Frustrated in AZ]

If it's a file on the Nook that's the issue here, then I'm not sure what

this forum can do about it.... My suggestion is that you check your Nook's

documentation to see if it tells you why this file would be created and, of

course, what to do about it. Failing that, B&N technical support might be

able to help. One thing you can do is to do a 'soft reset' of the Nook

and see if that fixes the issue. Not a high percentage bet, but better to

try than not. Nooks have been known to have amnesia.

From the ADE side, it might be helpful to review the transfer process and

what happens during it.

You should connect the Nook to your computer first, and make sure that the

computer sees the Nook (assigning it a drive letter). You should get a

message from the computer, and your Nook's screen should show you a message

saying it's connected.

Then, open Digital Editions. If the Nook is registered and has an ID, then

Digital Editions should show it as a line in the Bookshelf section of its

Library view (the left hand panel).

Once the Nook shows up, then all you have to do is drag and drop the

ebook(s) to the Nook. If you click on the Nook after you do this, you

should see a list of the ebooks it has.

Closing the connection is relatively simple also, but it involves watching

what's going on. First, either 'Eject' the Nook or 'Safely Remove

Hardware' the Nook. If you choose to Eject, use a utility program on your

computer to locate the Nook by drive letter, then execute the 'Eject'

command either by key combination or by drop-down menu (right click on the

device and choose 'Eject' on a Windows machine). If you choose the 'Safely

Remove Hardware' option, left click on the icon on the Start bar in the

extreme right hand corner. Then, pick the device letter and click on it.

You'll get a confirming message.

At the same time, the Nook should tell you that it's synchronizing its

content with your comptuer. DO NOT pull the plug on the Nook until it's

completed this task. You can close Digital Editions after the task is

completed also.

Ebooks are stored by Digital Editions on your computer in its My Digital

Editions library on your main hard drive. It's Manifest.xml file contains

the location and key information about the ebooks, and if you know what the

coding tells you, you can figure out a bunch of things about the ebook.

That's not normally necessary - but keep this in mind in case a B&N support

person wants to know.

Hope these ideas help!

==============

[Guest]

I really appreciate your detailed response. I tried that and took it a step further. ADE does not recognize my NOOK and every time I click on ADE, all I get is my library book. I tried moving the book (file) to the reader manually, but that arrived corrupted in some way, as well. I took a thorough look at the list 'EReaders supported by ADE'. The NOOK Tablet is ominously missing.