We design a quarterly magazine, and we´re using a dps single edition license to have it available to the readers as an iPad independent app, for each edition.
We were doing our second edition, and by error, on the Viewer Builder on the provisioning step we used the old mobileprovision files from the first edition (with the old bundle id).
The result is easy to find out - the app created on the DPS Viewer Builder (and signed with the old provisioning files) is not correct when compared with the one prepared on iTunes Connect for this second edition, and we only noticed that when we were trying to submit the app with the Apple´s Application Loader.
So my question is easy: how can we edit our mag on viewer builder and change for the new provisioning files (we need to use a new bundle id because the second edition is not an upgrade but a new app) on the without buying and new DPS Single Edition License (please mind that when we edit it we can use new provisioning files but they should keep the same mobile provision id or else we get the following error "Bundle ID inside the mobileprovision does not match the bundle ID used for the build").
Hi Bob, thank you for your reply.
Re-creating the file unfortunately doesn´t solve my problem:
1) if I edit the app on the viewer and replace the provisioning files (now with the correct bundle id) I get "Bundle ID inside mobileprovision does not match the bundle ID used for build (which was xxx.xxxxx.xxx)" , which makes sense because I´ve used first the wrong ones (and that´s why I´m in deep trouble and unable to upload it to Apple)
2) if I create a new app, even with the same name, at the end it asks for the Single Edition serial number to activate, and if I use the one that I´ve bought, I get "Serial number already redeemed".
If there isn´t any other solution (all ideas are welcome) I´ll contact tech support from Adobe in order to reset my Serial number (or something similar) because we can´t afford to buy another serial without using first the one we have paid for.
Mario, you can send me a PM and I'll help you with this. I'll let you edit your application so that you may change your Mobile provisioning files. Send me a PM with your details, serial key and email id/contact information.
You need to contact Adobe´s DPS support explaining what happened, by using the following email: email@example.com.
In order to speed up the things a little you should also include both the Adobe ID used to create your folio app on the Viewer Builder and the serial number.
You may have your problem solved quickly.