Skip navigation
gross770
Currently Being Moderated

Deauthorize a crashed computer

May 20, 2012 11:28 PM

Hi

Is there a direct phone number I can contact on Adobe to deauthorize a crashed computer.  The shop took out the hard dirve and put it in a new computer for me.  And I'm getting a message saying that I have used it on too many computers.  But I only use it at school and at home and not a third machine.

 

Could some one advise

 

Aron

 
Replies
  • Currently Being Moderated
    May 20, 2012 11:31 PM   in reply to gross770

    Hi Aron,

     

    Please use the following link to reach Support.

     

    http://helpx.adobe.com/contact/

     

    Please let me know if it works.

     

    Regards,

    Suhas Yogin

     
    |
    Mark as:
  • Currently Being Moderated
    May 20, 2012 11:51 PM   in reply to gross770

    Hello,

     

    I dug in a little more and found this:

     

    http://forums.adobe.com/thread/926511

     

    This should solve your issue, if it doesn't we'll figure how to contact Support.

     

    Please let me know.

     

    Regards,

    Suhas Yogin

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points