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mccaffreybr1
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Problems playing videos using IE9 but not Chrome

May 24, 2012 3:46 PM

Tags: #problem #issue #flash #video #crash #ie9 #player #chrome #flash_player_11

I have IE9 installed on Windows 7 64bit with all the latest updates. For some reason I cannot play videos from some websites like vimeo.com using IE9 but they play fine using Google Chrome. I have unistalled and reinstalled Flash player with no luck.

1744 Views   6 Replies   Latest reply: mccaffreybr1, May 27, 2012 6:59 PM
 
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  • Pat Willener
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    1. Pat Willener,
    May 24, 2012 6:43 PM   in reply to mccaffreybr1
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    See if any of this helps:

     
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  • mccaffreybr1
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    2. mccaffreybr1,
    May 26, 2012 3:40 PM   in reply to Pat Willener
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    Thank you – Checked both Flash player shows as installed correctly and Active X filter is off. Video crashes IE9 only on some websites

     
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  • Pat Willener
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    3. Pat Willener,
    May 26, 2012 8:24 PM   in reply to mccaffreybr1
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    Can you describe your problem in more details?  You wrote "cannot play videos from some websites" and "Video crashes IE9" - what exactly is happening?  And can you provide a URL where you see that happening?

     
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  • mccaffreybr1
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    4. mccaffreybr1,
    May 27, 2012 3:11 PM   in reply to Pat Willener
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    As soon as I try and play a video I get an alert that pops up and stats Internet Explorer has stopped working. Then tries to find a solution. After a few seconds it closes the website.

     

    One of the web sites is :

     

    http://vimeo.com/

     

     

     

    I cannot play any video’s on this site. To make matters worse I have formatted my hard drive and installed only minimal amounts of software (Itunes & Microsoft Office 2010) and every windows update. The problem started happening right around the last few updates. I have tried to uninstall the last few but was not able to isolate this to fix the problem.

     

     

     

    I am using a Lenovo W520 Laptop with Windows 7 Professional.

     
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  • Pat Willener
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    5. Pat Willener,
    May 27, 2012 6:43 PM   in reply to mccaffreybr1
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    Can you try if disabling Hardware Acceleration improves the situation; see http://forums.adobe.com/thread/891337

     

    If it does, then updating the device drivers for your display adapter could be a permanent solution; see http://forums.adobe.com/thread/945765

     
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  • mccaffreybr1
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    6. mccaffreybr1,
    May 27, 2012 6:59 PM   in reply to Pat Willener
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    Thank you – I just figured it out. NVDIA Control panel lets you choose graphic drivers by program. As soon as I switched from automatically select to integrated graphics the problem stopped.

     

     

     

    Thank you for all your help.

     
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