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Question Slide Problem

May 16, 2012 2:48 AM

Hi in our Adobe Captivate 5.5 project we have created 4 question slides, 3 of which are Multiple Choice and 1 is True/False.

 

The Question slides are on slide 8, 18, 28 and 30. The trouble faced is that while going through the Published exe file version we get an error. In case one answers the Slide 8 question correctly, goes back to any of the previous slides (maybe in order to go through them again or whatever reason) and then goes to any further question slide (18, 28 or 30), one doesnt get the options to answer them and get a message that "you did not answer the question completely".

 

Please help!!

 
Replies
  • Currently Being Moderated
    May 16, 2012 3:04 AM   in reply to vikojh

    Hello,

     

    You are bumping onto the Quiz scope and the way Question slides are designed to function. Have a look at this blog post:

     

    Question Question Slides

     

    If you want to achieve this, since you are talking about only 4 question slides, I would recommend that you create custom question slides, using standard objects, variables and advanced actions. I have been blogging a lot about custom questions. Here is a link to a list about custom questions with widgets (T/F and MCQ are part of them).

     

    Widgets and Custom Questions

     

    You could extend the Quiz scope in an easy way, but that will not solve all of your issues, you need more control. Do you have to report the result to a LMS?

     

    Lilybiri

     
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  • Currently Being Moderated
    May 16, 2012 3:28 AM   in reply to vikojh

    Add a scored button or click box to one of the first slides in the project.  That extends the quiz scope to that point.

     
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  • Currently Being Moderated
    May 16, 2012 5:02 AM   in reply to vikojh

    Sorry, but that DOES extend the quiz scope and there is currently no other way to do it. 

    So if that did not fix the issue, there must be something else wrong.

     

    What setting are you using under Quiz Settings > Required?

     
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  • Currently Being Moderated
    May 16, 2012 6:10 AM   in reply to vikojh

    I tried to explain the quiz scope in the blog post I pointed to? Quiz scope starts with the first scored object and ends with the score slide or - if you do not display the score slide - with the last scored object.  And as long as the user remains within the quiz scope the attempt (on quiz level) is not considered as over. How many attempts did you provide on quiz level? If you provide multiple attempts on question level, the user has to exhaust those attempts before leaving the question slide. And as Rod points out, if you set Quiz Preferences to another Required option than the default, you can have issues as well.

     

    Lilybiri

     
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  • Currently Being Moderated
    May 17, 2012 2:57 AM   in reply to vikojh

    If you do not have a score slide, the last scored object is the end of the quiz scope.

     

    All possible scored objects: Buttons, Click boxes, Text Entry Boxes and Question slides are visible in the Advanced Interaction View (F9). There you can see where the quiz scope starts and ends. Within the quiz scope the user can navigate without ending a Quiz attempt.

     

    Lilybiri

     
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  • Currently Being Moderated
    May 23, 2012 5:36 PM   in reply to vikojh

    I've often found that weird issues with quiz question slide behaviour are often due to Captivate authors having removed or replaced some of the default captions such as the Question Title, or Question Text captions.

     

    Try this:

    • Open each quiz question in your movie in turn and check to see that they ALL have a Question Title and Question Text caption at the top.  Replace any quiz question that is missing these components.
    • For any question slide that still DOES have Question Title and Question Text captions, use the Show/Hide All Items icon to try and hide all items on the slide. 
      QuizQuestion_HideAllItems.png
    • Watch to see if on any quiz question the Question Title or Question Text captions disappear when you do this.

     

    The Show / Hide All Items button should NOT hide any default element on a quiz question slide.  It should only hide elements such as captions, images, animations, etc that were added by the author.  So if using this icon DOES hide one of these captions, it means that somehow the default ones have been replaced.  Since you cannot add back these items AFTER removing them (because they're not actually a normal text caption) the only way to fix these slides is to replace them with brand new quiz question slides of the same type.

     
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  • Currently Being Moderated
    May 24, 2012 10:25 PM   in reply to vikojh

    If you select the caption that says Multiple Choice or True / False etc and look at the top of the Properties tab you will see it says Question Title.

    Properties_QuestionTitle.png

    Do the same for the caption that contains the actual question and you will see it called Question.

     

    I've found it is unwise to delete or replace either of these two captions.  They are unique to Quiz Question slides and are NOT normal captions.  I don't know why they are required for reliable functioning of quiz question slides, but I've seen too many instances where messing with them causes weird issues.

     

    There is NO reason to delete the Question Title caption if all you were going to do was replace it with another caption.  Although the Question Title is by default a transparent caption, you can set it to use any of the default caption types, and you can use Object Styles to change the default look and feel for any new question slides added to your project.  Look for the Title (Question/Result) default style in the Object Style Managers under Quizzing Objects > Captions.  This style ONLY affects the quiz question title captions.  THAT should show you that there's something very special about these captions.  There's also a specific Object Style for Question Text too.  Change these to what you want.

     

    It doesn't seem to matter which quiz question in your project is missing one of these captions.  Sooner or later you will end up with seemingly random quizzing issues that are very difficult to track down.  So best practice is just to NEVER remove these captions from your question slides and NEVER replace them with ordinary captions.  If you don't want them to show for some reason, just remove most of the text in them and move them ALMOST off the stage so that no text shows on the stage.  As long as even a small part of the caption is still sitting over the stage area Captivate will count the captions as being present.  But if you move them entirely into the scrap area around the stage, they will be as good as deleted as far as Captivate is concerned and you will have issues.

     
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  • Currently Being Moderated
    May 27, 2012 10:21 PM   in reply to vikojh

    Are you willing to share your project file with me so that I can better see how it is set up?

     

    If so, send me a private message with a link to where I can download the CPTX or CP file and do some further testing.  There is something about this project that just doesn't make sense and I agree with you that this has gone on long enough trying to diagnose the issue from a distance.  The only way I can help further is to be able to play with the actual project file.

     
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  • Currently Being Moderated
    Jun 5, 2012 6:39 AM   in reply to vikojh

    Hi there,

     

    This is not as per the design and this is not how quiz work in Adobe Captivate.

    if you add a question, Graded/Survey, it will show in the result slide. It may not contribute in the total score, but it will add to the number of question

     
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  • Currently Being Moderated
    Jun 5, 2012 7:33 AM   in reply to vikojh

    Hello,

     

    You did attach a score to the first questions as well?

     

    You can always create your own score slide of course, could explain how but first I have to know if you want to report to a LMS? Whereas you can keep the score of the last 5 questions in a user variable, if you report to a LMS, it will always be the value of the Quizzing system variables that will be reported and those are read only, cannot be changed.

     

    Lilybiri

     
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