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Frobenius5x
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Indesign Server crashes unexpected

May 24, 2012 10:39 PM

Tags: #cs3 #server #crash #public.dll

Hello forum,

 

in the last weeks we have a big problem with InDesignServer CS3 (Ver 5.0.5.697). From time to time one of the running instances crashes with a weird error message in the windows event log. It consists of the following three entries:

 

1. Message: [Server] D [8764] [20082]  (8764 is the process id, 20082 the port. But what does the D tell me)

 

2. Message: [Server] Adobe InDesign wird beendet. Es wurde ein schwerwiegender Fehler festgestellt. Starten Sie InDesign erneut, um InDesign-Dokumente wiederherzustellen, die nicht gespeichert wurden. [8764] [20082]

(German version, it says, that InDesign will be closed because of a fatal error.

 

3. Message: Fehlerhafte Anwendung InDesignServer.exe, Version 5.0.5.697, Zeitstempel 0x49a4cf58, fehlerhaftes Modul Public.dll, Version 5.0.5.697, Zeitstempel 0x49a4ce0b, Ausnahmecode 0xc0000005, Fehleroffset 0x0002e1fa, Prozess-ID 0x223c, Anwendungsstartzeit 01cd34df392c8230.

 

We have no clue, what this is all about. The instances recover by themselfes after a while, but some of the jobs which are send to it throw errors. The Scripts we sent to the instance right before the crash runs without a problem after the restart.

Can anyone help?

 

greets

Michael

 

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