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Lynda Spangler
Lynda Spangler
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Can't Convert Old Panel?

May 24, 2012 12:03 AM

Tags: #3 #configurator #failed_to_write

I have a panel I created in Configurator 2.0 and I am trying to convert it to CS6 compatible version and it give me an error saying Failed to write. What can I do to convert my panel?

904 Views   9 Replies   Latest reply: Lynda Spangler, May 28, 2012 8:20 AM
 
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  • Jonathan Ferman
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    1. Jonathan Ferman,
    May 24, 2012 4:03 AM   in reply to Lynda Spangler
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    In Configurator 3 open your panel and from the Edit menu select convert o CS6. If that does not work please reply on the forums or log a bug.

     

    Thanks

     
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  • Lynda Spangler
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    2. Lynda Spangler,
    May 24, 2012 9:34 AM   in reply to Jonathan Ferman
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    I tried to convert it on opening and then when that failed I attempted to convert using the method you mentioned (Edit > Convert to CS6) and that also failed. Where should I log a bug?

     
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  • guoxy
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    3. guoxy,
    May 24, 2012 8:35 PM   in reply to Lynda Spangler
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    If Configurator 3 can't read or back up the Configurator 2.0 panel at the same directory, the it pops up error message as :"Failed to write".

    Coule you please check the permission of the directory ? Is it a system directoy that Configurator 3 doesn't have the permission to write?

    Try to lauch Configurator 3 as Admistrator if it is Windows OS.

    If it still doesn't work, could you please send your Configurator 2.0 design panel to us? Please send the ".pgc" file and the corresponding ".assests" folder together.

    Thanks

     
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  • Lynda Spangler
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    4. Lynda Spangler,
    May 24, 2012 9:47 PM   in reply to guoxy
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    I have full permission to write to the directories. I tried saving it in several places to see if that was the problem.

     

    Where should I send the files? One thing I did was create a panel for CS5 (in Configurator 3) and then convert it to CS6 and it worked fine. The old 2.0 panel won't convert.

     
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  • guoxy
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    5. guoxy,
    May 24, 2012 10:45 PM   in reply to Lynda Spangler
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    Is this old 2.0 panel file can be opened correctly by Configurator 2.0?

    If yes, please send us your old 2.0 panel file with “.gpc” file and “.assets” folder together to xguo@adobe.com<mailto:xguo@adobe.com> directly.

     

    Or you can file a bug to Configurator 3 and attach the “.gpc” file and the “.assets” folder.

     

    Thanks

     
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  • guoxy
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    6. guoxy,
    May 24, 2012 10:45 PM   in reply to Lynda Spangler
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    Is this old 2.0 panel file can be opened correctly by Configurator 2.0?

    If yes, please send us your old 2.0 panel file with “.gpc” file and “.assets” folder together to xguo@adobe.com directly.

     

    Or you can file a bug to Configurator 3 and attach the “.gpc” file and the “.assets” folder.

     

    Thanks

     
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  • Lynda Spangler
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    7. Lynda Spangler,
    May 25, 2012 10:33 AM   in reply to guoxy
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    E-Mail sent to you. Thanks for your help.

     
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  • Yanwen Ju
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    8. Yanwen Ju,
    May 28, 2012 12:39 AM   in reply to Lynda Spangler
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    You can solve this issue by following these steps:

    1. Open your panel with Configurator 2.0

    2. Remove the button "Dust and Scratches" under "Filters" category

    3. Save and close

    4. Open the panel with Configurator 3 to convert to CS6 panel

    6. Drag and drop the command "Dust & Scratches" (Main->Filter->Noise->Dust & Scratches) to place where it is removed in step 2

     

     

    Because the id of this command contains '&' and the escaped '&amp;' is used internally for converting. We will fix this bug in next version. These commands will also suffer from this issue:

     

    Edit-Preferences-TransparencyandGamut

    Edit-Preferences-UnitsandRulers

    Edit-Preferences-Guides,Grid,SlicesandCount

    Image-Adjustments-BlackandWhite

    Layer-LayerStyle-BevelandEmboss

    Layer-NewAdjustmentLayer-BlackandWhite

    Filter-Noise-DustandScratches

    Filter-Sketch-ChalkandCharcoal

    Window-Workspace-KeyboardShortcutsandMenus

     
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  • Lynda Spangler
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    9. Lynda Spangler,
    May 28, 2012 8:20 AM   in reply to Yanwen Ju
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    Thanks for the information and help.

     
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