I'm running Distiller X (10.0.0) on OSX Server. I have 2 watched folders, one that produces Hires PDF's and one for Low Res PDF's. 2 or 3 times a day a PS file fails to distil. It seems to get stuck in a loop as the progress bar keeps going accross but I get an end of file error. If I quit distiller and relaunch it the file then distills perfectly without having to re-save it or copy it over again, it just starts up and works so there cannot be anything wrong with the PS file. It's not the same file each time, it seems to be at random. The PS files are created directly from Quark Xpress (various versions) and contain various fonts, images, eps's and can range from a single page to 48 pages+. The PS file can be from anyone on our network so its not any one paticular user, file, font, image, size or anything! just totally ramdom. Is makes no difference if we save the PS file directly into the watched folder from Quark or save them to the desktop them copy them to the watched folder. The wached folders sit on or server (Mac OSX 10.6) and are accessed via gigabit ethernet.
Anyone got any ideas as to why this is happening?
Thanks
Here is the error log as an example:
Distilling: A13177 REDNOCK HOUSE.ps
Start Time: Wednesday, May 23, 2012 at 16:28
Source: /Volumes/Deadline Data/Shared Items/Properties New folder/PDF_HI3/In/A13177 REDNOCK HOUSE.ps
Destination: /Volumes/Deadline Data/Shared Items/Properties New folder/PDF_HI3/Out/A13177 REDNOCK HOUSE.pdf
Adobe PDF Settings: /Volumes/Deadline Data/Shared Items/Properties New folder/PDF_HI3/folder.joboptions
%%[ Error: undefined; OffendingCommand: N`$Ial$&WsH ]%%
Stack:
-mark-
-save-
4
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
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493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
358.654
977.598
true
358.654
9
true
708.307
493.299
false
9
493.299
false
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
Then I quit distiller and relaunched it, and then its perfect:
Distilling: A13177 REDNOCK HOUSE.ps
Start Time: Wednesday, May 23, 2012 at 16:34
Source: /Volumes/Deadline Data/Shared Items/Properties New folder/PDF_HI3/In/A13177 REDNOCK HOUSE.ps
Destination: /Volumes/Deadline Data/Shared Items/Properties New folder/PDF_HI3/Out/A13177 REDNOCK HOUSE.pdf
Adobe PDF Settings: /Volumes/Deadline Data/Shared Items/Properties New folder/PDF_HI3/folder.joboptions
Distill Time: 121 seconds (00:02:01)
**** End of Job ****
