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How do I send from different email address

May 24, 2012 12:26 PM

Categories: Question / Need Help Tags: #alternative_email_address

I would like to use a clients email address when I send out thier survey form.  It is more recognizable and less likely to get caught is spam filter compared to using my email address.

413 Views   3 Replies   Latest reply: Brian Havlin, May 25, 2012 9:05 AM
 
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  • Brian Havlin
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    1. Brian Havlin,
    May 24, 2012 8:34 PM   in reply to dbalson
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    Hi,

     

    Are you referring to distribution of the fillable form? If so, it depends on whether your email client allows you to customize the "from" address.

     

    Regards,

    Brian

     
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  • dbalson
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    2. dbalson,
    May 25, 2012 7:08 AM   in reply to Brian Havlin
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    Thanks for your response.  I am using the distribution function within FormsCentral.  I guess what you are saying is that if I send my email invite (with link to the FormsCentral form) and  my email client supports using a different "from" address then I am good to go.    The alternative I was thinking about was changing my user credential/email address  for this one project so this different email address was used…. But this comes with some consequences I am not sure I want to manage.

     

    Doug

     
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  • Brian Havlin
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    3. Brian Havlin,
    May 25, 2012 9:05 AM   in reply to dbalson
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    Hi Doug,

     

    The "Email Link" feature in the Distribute tab simply opens a new email for composition in your default email client. FormsCentral doesn't configure the "from" address, so changes to your account credentials wouldn't change any properties of the composed email message.

     

    Regards,

    Brian

     
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