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PS Auto-Restoring a file which Crashes PS!

May 22, 2012 7:40 AM

OK, So, I've been playing with the PS6 extended 3D facility. I've obviously asked PS to do something it doesn't like, and the app crashes. That's ok... BUT... on restart (and indeed a clean install of the program) I get presented with window which says "do you want to restore windows..."

I select NO, but it still tries and crashes!

Can you help please I can't use my PS at all

 
Replies
  • Currently Being Moderated
    May 22, 2012 2:57 PM   in reply to KieranBrennanDublin

    Is it possible to post a screen shot of the behavior? It was opening previously but now it prompts you to "restore windows" whenever you try to open Photoshop CS6? Have you tried resetting the preferences?

     

    Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings.

     

    -Dave

     
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  • Currently Being Moderated
    May 25, 2012 9:17 AM   in reply to KieranBrennanDublin

    Glad you got it!

     
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