The latest Mac update (10.7.4) breaks the ability of Indesign CS5.5 to open files through Finder that are on a network server shared over AFP. We can open files from our local machine through Finder, but not on a server share. Everytime we try to, we get this error:
The only workaround we have found for this is to open the file through Indesign's open file dialog, which is very impractical in our situation (We have several thousand Indesign files, and navigating to them through the open files dialog box is quite a chore). Is there any way to get around this and be able to open the files directly through Finder again?
I've tried that already, with no success. It seems as if Finder changed with the 10.7.4 update and no longer supports the parameter that Indesign is looking for to open the file. It's really weird, though, because the other Adobe products don't have this problem-Photoshop, Illustrator, Acrobat, etc. still open files like they used to.
The files don't contain any characters like # or / that could cause problems. None of the folder names contained a space, but the file name did. I copied the file and renamed it as test.indd, but it still gave me the exact same error.
Jeff, could you provide the following information w.r.t to this issue
- Have you tried using SMB/FTP instead of AFP ?
- Can you share the complete network path with .indd filename just to see the type of characters used in folder name and file name.
- Do you have any other version of Indesign also installed on your machine ? or is this only ID CS5.5
- The files you are opening are created natively in ID CS5.5 or these are the converted files of previous versions.
I hadn't tried using SMB/FTP instead of AFP, but I just tried that and it will open fine over SMB. I didn't try FTP, Apple removed the FTP sharing from Lion Server.
The complete network path to the file is afp://172.16.0.23/CarlisleFile/B/Back To Health Center/Biz Card.indd
The only version of Indesign on the machine is CS5.5
I've tested this on files that were converted from older versions of Indesign and also files that were created in CS5.5