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andymcchristopher
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What happened to my order history?

May 25, 2012 12:56 PM

I purchased Adobe CS3 and Dreamweaver a few years ago.  I have a new workstation I would like to install the software onto, but when I go to "My Adobe" it says I have no previous orders.  What happened to my orders?

 

I contacted customer support through chat, and they said that I should post this question on the forum to get an answer, which I found very odd...

302 Views   1 Reply   Latest reply: Jeff A Wright, May 25, 2012 1:01 PM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    May 25, 2012 1:01 PM   in reply to andymcchristopher
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    That is very strange because this type of inquiry really needs to be handled in a one to one setting with our support team.  I would recommend contacting our chat support again and feel free to reference this message thread.  You may want to have any other e-mail addresses or phone numbers you might have used in the past so they can search to see if your order is perhaps on a different account.

     
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