Adobe Community: Download orders

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1. John T Smith,

May 25, 2012 8:59 AM in reply to mboutron

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This forum is to talk about the forums, not products

I think you need to contact sales... click the big red A at the top left to go outside the forums, to Adobe's pages, and find the sales or contact links

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2. mboutron,

May 25, 2012 9:02 AM in reply to John T Smith

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Sorry for my mistake...

Unfortunately, they do not provide any email address for that kind of support....

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3. Claudio González,

May 25, 2012 10:27 AM in reply to mboutron

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Did you try here?

https://www.adobe.com/support/service/

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4. mboutron,

May 25, 2012 10:43 AM in reply to Claudio González

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Thanls for your help, finally I went through the chat to get some help!

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5. Pat Willener,

May 25, 2012 7:03 PM in reply to mboutron

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Another time go straight to this forum http://forums.adobe.com/community/download_install_setup

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6. Claudio González,

May 25, 2012 7:05 PM in reply to mboutron

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mboutron wrote:

Thanls for your help, finally I went through the chat to get some help!

Is this really the correct answer?

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7. Jacob Bugge,

May 26, 2012 4:48 AM in reply to Claudio González

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I am afraid such mislabelling occurs regularly, Claudio.

I have seen exact equivalents twice or thrice in the Illustrator forum within the last week.

One of the sillinesses of the silliness, of the way pointsgiving has found its way into these forums, is that the OP may (obviously unintentionally in most cases) tick own answer(s) as Correct/Helpful.

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8. John T Smith,

May 26, 2012 8:35 AM in reply to Claudio González

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>really the correct answer?

For this one, I would say yes... since dealing with the customer store is not done here, or by us other users, a chat session was most likely the only way to get an answer

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9. Claudio González,

May 26, 2012 10:43 AM in reply to John T Smith

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John T Smith wrote:

>really the correct answer?

For this one, I would say yes... since dealing with the customer store is not done here, or by us other users, a chat session was most likely the only way to get an answer

And wouldn't it be just possible that he found how to conduct a chat session through the help he was given here?

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10. mboutron,

May 28, 2012 5:38 AM in reply to Claudio González

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Actually I was hoping to find a form to contact the customer service, as my english is not fluent and I had a hard time chatting.

So yes this is the correct answer, I 've been through the chat and they helped me.

Thanks guys!

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